Torres Immigration and Tax Services

Job Description:

Bilingual Receptionist

Are you a friendly and organized individual who enjoys helping others? We are seeking a bilingual receptionist to join our team at our Riverside office, serving our diverse Latino clientele in immigration and tax matters.

Position Overview: As a receptionist at our firm, you will be the first point of contact for our clients both in person and over the phone. You will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our office.

Responsibilities:

· Greet clients and visitors with a welcoming demeanor.

· Answer and direct phone calls in a polite and professional manner.

· Schedule appointments and manage our office calendar.

· Assist clients with basic inquiries and provide information about our services.

· Process payments, issue invoices, and prepare receipts accurately.

· Keep track of incoming emails and correspondence, forwarding to appropriate staff.

· Maintain an inventory of office supplies and place orders as needed.

· Open and close the office daily according to schedule.

· Maintain cleanliness and organization of office facilities.

· Handle incoming and outgoing mail and deliveries.

· Assist with administrative tasks such as filing, data entry, and scanning documents.

· Collaborate with our team to support various office needs.

Requirements:

· Fluent in both English and Spanish (verbal and written).

· Previous experience in a customer service or administrative role preferred.

· Strong communication and interpersonal skills.

· Excellent organizational abilities and attention to detail.

· Proficiency in Microsoft Office (Word, Excel, Outlook).

· Ability to multitask and prioritize tasks effectively.

· Availability to work full-time: Monday to Friday from 10:00am to 7:00pm, and Saturdays from 10:00am to 2:00pm, with the possibility of overtime when needed.

· Knowledge of immigration processes or tax preparation is a plus, but not required.

· Highly motivated individual with a hunger for learning and growth.

· Respectful of our office's strong Christian faith values.

· This is a women-owned business.

Benefits:

· Hourly wage based on experience.

· Opportunity to work in a supportive and inclusive environment.

· Potential for growth and advancement within the firm.

· Training provided on our specific office procedures and software.

We are a reputable woman owned immigration consulting and tax preparation firm dedicated to assisting our community specially the Latino community in Riverside, California. Our team is passionate about providing trustworthy and effective services to our clients. Our office embraces Christian values and is committed to creating a positive and uplifting work environment.
If you are interested in joining our team as a bilingual receptionist, please submit your resume and cover letter highlighting your relevant experience and language skills. We look forward to hearing from you and potentially welcoming you to our team!