60 Thorntons Customer Service Manager Jobs Hiring Near You

Description:
The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as
well as maintain proper rotation, inventory, and cleanliness within the food and beverage areas. The Food Service
Manager will also be responsible to achieve sales, unit, and profit goals for the food and beverage categories.
Essential Job Functions (RESPONSIBLE TO)
• Prepare food and dispensed beverage products for daily service prior to rush periods as outlined on store
PAR.
• Follow approved product sampling procedures to sample products as directed.
• Ensure food safety and sanitation compliance at all times
• Expertly manages food operation including shrink, gross profit, quality and supplies by maintaining excellent
food standards
• Accurately counts, stocks, orders inventory, and provides data to support store profitability; proactively
identifying ways to grow the business; very organized and able to follow established processes and
standards.
• Operate various pieces of foodservice and beverage equipment.
• Maintain clean and appealing workspace and service areas, empty trash receptacles as needed.
• Inspect and maintain equipment to cleanliness and operations standards.
• Implement and train program rollouts, product changes and product quality specifications (food service
standards).
• Perform additional duties as assigned.
Requirements:
Required Qualifications
• Food Handler Certifications - as required per state, city or township
Preferred Qualifications
• Education
~ High school diploma or equivalent G.E.D.
• Experience
~ Prior work experience in food service environment with supervisory duties.
• Knowledge/Skills
~ Ability to read and understand reports, records, and other business documents.
~ Working knowledge of product costs and profits to ensure maximum profitability.
~ Able to use product waste logs or similar company designed programs to establish and manage proper
par levels.
~ Proven ability to manage product inventory (rotation, ordering, and on hand)
~ Ability to set priorities, organize work and exercise sound judgment.
~ Ability to multi-task in a fast paced environment with frequent interruptions.
~ Food Handler Certification
~ Excellent guest service skills.
• Equipment/Special Expertise
~ Basic food and beverage heating/cooling/preparation kitchen equipment & tools
• Other Considerations
~ Must be available for early morning and late afternoon shifts.
* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F.
Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit https://www.exploreyourbenefits.com/retail.html.
Additional Info:
* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F.