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Swift Group

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The Swift Group, LLC

Software Engineer SME

Herndon, VA · On-site

The Swift Group is a privately held, mission-driven and employee-focused services and solutions company headquartered in Reston, VA. They are seeking a highly experienced platform Software Engineer ...

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Systems Administrator

The Swift Group, LLC

College Park, MD • On-site

Full-time

Posted 14 days ago

Job description

Job Summary:
The Swift Group, LLC is a leader in national security and technology solutions, seeking a Systems Administrator to join their OPS Consulting team. This role involves supporting the implementation, troubleshooting, and maintenance of enterprise IT systems and infrastructure, ensuring system reliability, performance, and security.
Responsibilities:
• Support the implementation, maintenance, and troubleshooting of IT systems and infrastructure.
• Manage daily operations, configuration, and performance of IT systems across enterprise environments.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution.
• Monitor system performance and ensure availability of client/server, storage, network, and mobile devices.
• Assist users with system access, functionality, and issue resolution.
• Communicate status updates and escalation details to agency management and internal stakeholders.
• Support dispatch systems and hardware-related issues through resolution.
• Configure, manage, and maintain UNIX and Windows operating systems, including installation, upgrades, and performance tuning.
• Maintain system integrity and configure network components to support reliable operations.
• Optimize system performance and resource utilization, including capacity planning and analysis.
• Troubleshoot complex system, hardware, and software integration issues.
• Provide detailed analysis and feedback for escalated tickets and system issues.
• Support system design, mission architecture, and associated hardware solutions.
• Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments.
• Analyze and resolve complex issues related to server hardware, applications, and system integrations.
Qualifications:
Required:
• Minimum of 15 years of experience as a System Administrator supporting programs of similar scope, type, and complexity.
• Bachelor’s degree in a technical discipline from an accredited college or university.
• An additional 5 years of relevant experience may be substituted in lieu of a degree.
• Strong experience with UNIX and Windows systems administration.
• Demonstrated ability to troubleshoot complex IT systems and support enterprise environments.
• Experience with system performance tuning, capacity planning, and infrastructure optimization.
• Familiarity with Service-Oriented Architecture (SOA) concepts and system dependencies.
• US citizenship and an active TS/SCI with Polygraph security clearance required
Company:
Swift is a privately held, mission-driven and employee-focused services and solutions company headquartered in Reston, Virginia. Founded in 2019, the company is headquartered in Reston, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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