Smile Line Studio

The Dental Office Manager plays a vital role in a small dental office team, managing patient interactions and administrative tasks to ensure smooth daily operations. Reporting directly to the dentist and practice owner, this position requires proficiency in dental office software and strong organizational skills to handle scheduling, billing, and patient records efficiently.

Responsibilities

• Manage appointment scheduling using Dentrix software
• Greet and assist patients upon arrival
• Handle incoming phone calls with professionalism
• Maintain and update patient records accurately
• Assist with billing processes and payment collection
• Coordinate insurance verification and claims
• Provide excellent customer service to patients
• Perform data entry and office organization tasks
• Help with treatment presentation and financial discussions with patients
• Communicate with clinical lead to ensure both front office and back office are on the same page
• Help with the hiring and firing of future team members

Required Qualifications

• Minimum 3 years of experience in dental office administration
• High School Diploma or equivalent
• Proficient with dental software, especially Dentrix
• Skilled in appointment scheduling and insurance verification
• Strong customer service and communication abilities
• Excellent multitasking and attention to detail
• Basic accounting knowledge
• Accurate data entry skills