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Digital Merchandising Coordinator (E Commerce)

United States Luggage

Hauppauge, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description


Digital Merchandising Coordinator (E Commerce)

Full Time - Hauppauge, NY Office

Hybrid Schedule (Tuesday - Thursday in office, Monday/Friday Remote)

What to Expect

Briggs & Riley is one of the most awarded and respected travel brands in the world, known for exceptional quality, innovation, and our industry-leading lifetime guarantee. We are looking for a highly organized, analytical, and detail-oriented Digital Merchandising Coordinator to join our growing E-Commerce team.

In this role, you'll help shape the online shopping experience across our U.S., UK, and Canadian direct-to-consumer websites. You'll play a key role in launching new products, optimizing digital merchandising, maintaining product information, and ensuring every customer interaction reflects the premium Briggs & Riley brand.

Reporting to the Digital Operations Manager, this position is ideal for someone who enjoys combining analytical thinking with flawless execution. If you're passionate about e-commerce, consumer behavior, and creating exceptional online shopping experiences, we'd love to hear from you.


Your day-to-day may include:


Digital Merchandising & Product Management

  • Manage product assortments, collections, navigation, and merchandising across our U.S., UK, and Canadian websites.
  • Coordinate product launches, seasonal updates, and promotional campaigns.
  • Ensure product content, pricing, imagery, and inventory information are accurate and aligned with brand standards.
  • Partner with Inventory and Planning teams to maintain an exceptional online shopping experience.

Website Optimization & Analytics

  • Update homepages, landing pages, and merchandising campaigns to support business priorities.
  • Monitor merchandising performance, customer behavior, and key e-commerce metrics.
  • Conduct site audits and recommend opportunities to improve conversion and user experience.
  • Support A/B testing and ongoing optimization initiatives.

Cross-Functional Collaboration

  • Partner with Marketing, Creative, Customer Experience, and Inventory teams to execute key initiatives.
  • Coordinate product information, creative assets, and launch timelines.
  • Help maintain merchandising calendars and keep projects on schedule.
  • Monitor competitor activity and emerging digital merchandising trends.

Who We Are

United States Luggage Company is a third-generation, family-owned business and the proud owner of Briggs & Riley, the #1 luggage brand. Known for iconic design, premium travel products, and our true lifetime guarantee, Briggs & Riley is trusted by travelers worldwide.

We offer the opportunity to build a meaningful career in a culture rooted in innovation, creativity, and family values. With an average employee tenure of 10+ years and recognition as a 5-time Top Workplace on Long Island, we are proud of the people and values that drive our success.

Are you ready to begin your journey with us?


Who You Are

  • Highly organized with exceptional attention to detail.
  • Analytical and naturally curious about customer shopping behavior.
  • Comfortable managing multiple priorities in a fast-paced environment.
  • A collaborative team player who enjoys solving problems and improving processes.

What You’ll Bring

  • Bachelor's degree in Business, Marketing, Merchandising, Retail Management, or a related field.
  • 1-3 years of experience in e-commerce, digital merchandising, or retail.
  • Experience with Shopify or another e-commerce platform.
  • Strong project management, communication, and organizational skills.
  • Familiarity with CMS, PIM, merchandising tools, SEO, or personalization platforms is a plus.

Why Join Us?

    • Competitive salary plus bonus incentive
    • Generous PTO
    • Paid Holidays  
    • Medical, dental, and vision coverage
    • Additional benefits including paid Short Term Disability and Life Insurance
    • Voluntary Long Term Disability & Identity Insurance available
    • Flexible Spending Accounts
    • 401K with company match
    • Profit Sharing Plan
    • Hybrid Work Schedule in Hauppauge Office (Mondays and Fridays REMOTE!)
    • Learning and development opportunities  
    • Fun team building events
    • Employee Discounts
    • $5,000 Employee Referral Bonus
    • College Scholarship Program for Employee’s children
    • A knowledgeable, high-achieving, experienced team  

Our Core Values

    • Family
    • Keep your Commitments
    • Whatever It Takes
    • Respect & Dignity
    • Smart & Steady
    • Do the Right Thing
    • Passion, Pride & Loyalty
    • Humility