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Powell Allstate Agency

3 jobs near Columbus, OH

Insurance Customer Service Representative

The Powell Allstate Agency

Spartanburg, SC • On-site

$34K - $46K/yr

Full-time

Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • 401(k)
  • Paid time off
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry 
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. 
Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Schedule appointments and maintain calendar
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
Qualifications
  • Knowledge of insurance products
  • High school diploma/GED required, Bachelor’s degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications