HT Group

HT Group

12 jobs near Columbus, OH

Salary: $35,000 - $45,000 YEAR The HT Group has an IT Services client in Rochester, MN looking for a Customer Service Representative who is organized, customer-focused, and detail-oriented to serve ...

Warehouse Associate

Austin, TX · On-site

$15.75 - $18.75/hr

Warehouse Associate The HT Group has a manufacturing client in Austin, TX looking for a Warehouse Associate who is reliable, hands-on, and detail-oriented to support daily shipping, receiving ...

The HT Group has a manufacturing client in Austin, TX looking for a Logistics Supervisor who is hands-on, experienced, and process-driven to lead day-to-day logistics and warehouse operations while ...

New

The HT Group is partnering with a reputable law firm to hire a detail-oriented Administrative Assistant to support the bonds team with the preparation and management of bond transcripts and related ...

Administrative Assistant The HT Group is partnering with a reputable law firm to hire a detail-oriented Administrative Assistant to support the bonds team with the preparation and management of bond ...

Administrative Assistant The HT Group is partnering with a reputable law firm to hire a detail-oriented Administrative Assistant to support the bonds team with the preparation and management of bond ...

Controller

Spicewood, TX · On-site

$140K - $175K/yr

Manufacturing Employment Type: Full-Time About the Opportunity The HT Group has partnered with a growing manufacturing company just West of Spicewood, TX in the search for an experienced Controller ...

New

Corporate Controller

Miami, FL · On-site

$190K - $220K/yr

Manufacturing | Industrial | Energy | Infrastructure Employment Type: Full-Time Build a World-Class Global Accounting Organization The HT Group has partnered with a growing manufacturing client in ...

New

Chief Executive Officer -- Field-Services & Contracting Company Seguin, Texas | South-Central Texas About the Opportunity Our client is a family-owned field-services and contracting business with a ...

Customer Service Representative

The HT Group

Champaign, IL • On-site

$35K - $45K/yr

Other

Posted 26 days ago


Job description

  • Location: Champaign
  • Type: Direct Hire
  • Job #20464
  • Salary: $35,000 - $45,000 YEAR
The HT Group has an IT Services client in Rochester, MN looking for a Customer Service Representative who is organized, customer-focused, and detail-oriented to serve as the primary point of contact for clients while coordinating service requests, dispatching technicians, and providing administrative support to ensure efficient daily operations.
Responsibilities:
  • Answer incoming customer calls, emails, and service requests while delivering exceptional customer service.
  • Create, prioritize, and manage service tickets within the company's ticketing system.
  • Coordinate technician schedules and dispatch field staff based on customer needs and service priority.
  • Maintain accurate customer records, perform data entry, and support administrative workflows.
  • Assist with procurement activities, vendor coordination, and preparing customer quotes for products and services.
Requirements:
  • Previous customer service, dispatching, administrative, or help desk experience.
  • Strong communication, organizational, and multitasking skills.
  • Proficiency with Microsoft Office and the ability to quickly learn CRM and ticketing systems.
  • Experience in an IT, MSP, or technology environment is a plus.
All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com #HPIND