General Manager
Midland, MI · On-site
JOB SUMMARY The General Manager will lead the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing ...
H Hotel
12 jobs near Columbus, OH
General Manager
Midland, MI · On-site
JOB SUMMARY The General Manager will lead the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing ...
Public Space Attendant
Midland, MI · On-site
$10.75 - $13.50/hr
Clean and maintain the cleanliness and appearance of the hotel lobby, meeting space, public restrooms, and public areas of the hotel. * Clean and maintain the appearance of the surrounding areas of ...
Public Space Attendant
Midland, MI · On-site
$10.75 - $13.50/hr
Clean and maintain the cleanliness and appearance of the hotel lobby, meeting space, public restrooms, and public areas of the hotel. * Clean and maintain the appearance of the surrounding areas of ...
Chief Engineer
Midland, MI · On-site
Repairs and maintains all hotel appliances and equipment and physical plant. * Repairs and maintains all guest room furnishings, equipment and physical plant. * Replaces light bulbs, fixtures ...
Chief Engineer
Midland, MI · On-site
Repairs and maintains all hotel appliances and equipment and physical plant. * Repairs and maintains all guest room furnishings, equipment and physical plant. * Replaces light bulbs, fixtures ...
Room Attendant
Midland, MI · On-site
$11 - $13.75/hr
To clean rooms and halls in hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Clean, dust, wax, scrub, polish and ...
Room Attendant
Midland, MI · On-site
$11 - $13.75/hr
To clean rooms and halls in hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Clean, dust, wax, scrub, polish and ...
Assistant Restaurant Manager
Midland, MI · On-site
Must be able to resolve conflicts, handle service issues work well with both hotel and restaurant teams, and interact with guests to ensure a memorable dining experience. * Ability to perform ...
Assistant Restaurant Manager
Midland, MI · On-site
Must be able to resolve conflicts, handle service issues work well with both hotel and restaurant teams, and interact with guests to ensure a memorable dining experience. * Ability to perform ...
Maintenance Tech
Midland, MI · On-site
The Hotel's Maintenance Technician undertakes the responsibility of preserving the building's overall operational condition and functionality. A Maintenance Technician is a thorough professional with ...
New
Maintenance Tech
Midland, MI · On-site
The Hotel's Maintenance Technician undertakes the responsibility of preserving the building's overall operational condition and functionality. A Maintenance Technician is a thorough professional with ...
New
Culinary Supervisor
Midland, MI · On-site
$39K - $53K/yr
The Culinary Supervisor is responsible for assisting with all aspects of food production and completing daily production lists assigned by Chef based on house counts. PRIMARY RESPONSIBILITIES:
Culinary Supervisor
Midland, MI · On-site
$39K - $53K/yr
The Culinary Supervisor is responsible for assisting with all aspects of food production and completing daily production lists assigned by Chef based on house counts. PRIMARY RESPONSIBILITIES:
Server Assistant
Midland, MI · On-site
JOB SUMMARY The Server Assistant's key duties are setting and clearing dining tables, refilling beverages, stocking service stations, delivering food orders, and assisting with maintaining ...
Server Assistant
Midland, MI · On-site
JOB SUMMARY The Server Assistant's key duties are setting and clearing dining tables, refilling beverages, stocking service stations, delivering food orders, and assisting with maintaining ...
Dishwasher/Steward
Midland, MI · On-site
$11.50 - $14.25/hr
Basic Job Functions: You are tasked with the day to day cleanliness of our kitchen space. It is essential that quality of cleaning of all china, glass, silver, operational supplies are to the highest ...
Dishwasher/Steward
Midland, MI · On-site
$11.50 - $14.25/hr
Basic Job Functions: You are tasked with the day to day cleanliness of our kitchen space. It is essential that quality of cleaning of all china, glass, silver, operational supplies are to the highest ...
Line Cook
Midland, MI · On-site
$12.50 - $15.50/hr
JOB SUMMARY As a Food and Beverage Line Cook, you will be responsible for setting up and stocking stations, preparing ingredients, cooking dishes to order and maintaining a clean and organized ...
Line Cook
Midland, MI · On-site
$12.50 - $15.50/hr
JOB SUMMARY As a Food and Beverage Line Cook, you will be responsible for setting up and stocking stations, preparing ingredients, cooking dishes to order and maintaining a clean and organized ...
Banquet Server
Midland, MI · On-site
$11.50 - $14.25/hr
Basic Description: We are looking for an energetic and detail oriented on call banquet server to join our growing staff. In this role you will work alongside our current team members to cater events.
Banquet Server
Midland, MI · On-site
$11.50 - $14.25/hr
Basic Description: We are looking for an energetic and detail oriented on call banquet server to join our growing staff. In this role you will work alongside our current team members to cater events.
Host/Hostess
Midland, MI · On-site
JOB SUMMARY The Restaurant Host's key duties are to greet guests warmly, maintain reservations and and organized waitlist, assist with inquiries and support the front-of-house team as needed. This ...
Host/Hostess
Midland, MI · On-site
JOB SUMMARY The Restaurant Host's key duties are to greet guests warmly, maintain reservations and and organized waitlist, assist with inquiries and support the front-of-house team as needed. This ...
Full-time
Re-posted 2 days ago
Job description
JOB SUMMARY
The General Manager will lead the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering. Overall, this position is responsible for ensuring a consistent focus on providing an exceptional guest experience and maximizing profitability of the Hotel. To achieve desired outcomes, the General Manager will plan, implement, and control effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered team. The General Manager must also be involved within the community and represent the hotel in a positive manner. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
PRIMARY RESPONSIBILITIES
GUEST SERVICE & SATISFACTION
JOB REQUIREMENTS
The General Manager will lead the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering. Overall, this position is responsible for ensuring a consistent focus on providing an exceptional guest experience and maximizing profitability of the Hotel. To achieve desired outcomes, the General Manager will plan, implement, and control effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered team. The General Manager must also be involved within the community and represent the hotel in a positive manner. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
PRIMARY RESPONSIBILITIES
- Develop a culture forward atmosphere for the enjoyment of guests and team members alike
- Focus on experiential hospitality, implementing systems to provide consistently high levels of service to guests while creating unique and memorable individual experiences
- Champion continued development, motivation, training and education of team members to achieve their personal goals and growth
- Lead by example and have a roll up your sleeves, get the job done as a team mentality
- Be a passionate storyteller, becoming intimately knowledgeable about the history and branding of the property as well as local community relationships and support of fellow hospitality businesses
- Keep abreast of the competition, local events, and hospitality trends
- Work collaboratively with managers and supervisors to meet or exceed the hotel's financial budget and guest service goals
- Establish consistent operating procedures and ensure they are consistently followed
- Responsible for the appropriate scheduling of hotel staff to ensure guest needs while ensuring labor budgets are withheld
- Responsible for all property based Human Resources and accounting functions, including monthly forecasting and reporting, inventory, cash flow and annual budget writing
- Assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue
- Participate in weekly revenue management and sales strategies calls
- Conduct daily stand-up meetings with management/staff to ensure employees are informed
- Ensure the cleanliness and condition of all equipment and each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis.
GUEST SERVICE & SATISFACTION
- Responsible for Guest Service scores, review the scores with the staff, site areas for improvement, and create incentives for hotel staff
- Handle guest feedback and special requests, resolve any guest issue, and respond to guest reviews
- Demonstrate a commitment to servicing the guest and takes initiative to speak to all guests
- Show personal control by maintaining a positive attitude, and staying calm and patient in all situations
JOB REQUIREMENTS
- College degree and five years of related experience in hotel operations
- Strong verbal and written communication skills
- Significant attention to detail
- Complete understanding of NOI profitability and budget goals
- Computer skills required - experience with Hotel information systems preferred
- Construction experience recommended; however, not required