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Destination Knot

60 jobs near Columbus, OH

Destination Knot

Cruise Reservation Specialist

$25K - $75K/yr

Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. * Process bookings and payments while ensuring accuracy and compliance with company policies.

Destination Knot

Provide personalized recommendations based on budget, destination, and client preferences. * Build relationships with top travel suppliers and brands. * Use booking systems and CRM tools (training ...

Destination Knot

Join our team as a Cruise Specialist and assist clients in planning the perfect cruise vacations to top destinations worldwide. About Us: We are a reputable travel company dedicated to providing ...

Destination Knot

Cruise Specialist | Virtual

Join our team as a Cruise Specialist and assist clients in planning the perfect cruise vacations to top destinations worldwide. About Us: We are a reputable travel company dedicated to providing ...

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Online Cruise Reservations Specialist | Entry Level

Destination Knot

Remote

$45K - $75K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: Cruise Reservation Specialist
Job Type: Full-time / Part-time / Remote
Location: Remote (Work from Home)
About Us:
We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.
Job Summary:
We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients' preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.
Key Responsibilities
  • Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
  • Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
  • Process bookings and payments while ensuring accuracy and compliance with company policies.
  • Maintain strong relationships with clients by offering personalized service and follow-ups.
  • Stay updated on cruise line promotions, policies, and travel regulations.
  • Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
  • Address client concerns and troubleshoot any booking-related issues professionally.
  • Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.
Qualifications
  • Previous experience in travel sales, reservations, or customer service (preferred but not required).
  • Strong knowledge of cruise lines, destinations, and travel industry trends.
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage multiple bookings efficiently.
  • Sales-oriented mindset with a passion for helping clients plan memorable vacations.
  • Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
  • Self-motivated and able to work independently in a remote environment.
  • Certification in travel or cruise industry (e.g., CLIA certification) is a plus.
Benefits
  • Flexible work schedule with remote opportunities.
  • Exclusive travel discounts and industry perks.
  • Ongoing training and professional development.
  • Career growth opportunities within the company.

$45,000 - $75,000 a year
How to Apply:
If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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