Basement Doctor

Basement Doctor

60 jobs near Columbus, OH

The Basement Doctor is seeking a motivated Foreman to join our growing team! This is an excellent opportunity for an experienced construction professional to advance their career in the specialized ...

Construction Laborer

Reynoldsburg, OH ยท On-site

$16.25 - $20.75/hr

If you're ready to work for a company that CARES - where you won't be "just a number," and you're willing to work hard and grow your construction career, join The Basement Doctor today. Your ...

Employees in this position-laborers, crew members, foremen, and warehouse associates-may be required to operate company vehicles that do not meet the federal threshold of 10,001 lbs GVWR for ...

Laborer

Parkersburg, WV ยท On-site

$17.50 - $22.25/hr

If you're ready to work for a company that CARES - where you won't be "just a number," and you're willing to work hard and grow your construction career, join The Basement Doctor today. Your ...

Production Technician

Williamson, WV ยท On-site

$16.25 - $20.25/hr

Reed's Home Solution is seeking a dedicated and hardworking Production Technician to join our team. This position requires physical labor, working in confined spaces, and handling various tools and ...

Sewer Line Technician

Houston, TX ยท On-site

$17.25 - $21.75/hr

We're seeking a Sewer Line Technician to join our team! This entry-level position is perfect for someone who is hands-on and eager to learn a skilled trade. You'll be responsible for a critical part ...

Driver

Houston, TX ยท On-site

$13.75/hr

We are hiring qualified drivers for Dura Pier Foundation Repair! Responsibilities: - Safely operate various types of vehicles, including box trucks. - Drive truck to and from jobsite. - Load and ...

Administrative Assistant

Plano, TX

$17.25 - $23.25/hr

As the Administrative Assistant for Dura Pier Foundation Repair, you will be the first point of contact for our customers. Responsibilities for this role include answering all inbound calls ...

Sewer Line Technician

Plano, TX ยท On-site

$17.25 - $21.75/hr

We're seeking a Sewer Line Technician to join our team! This entry-level position is perfect for someone who is hands-on and eager to learn a skilled trade. You'll be responsible for a critical part ...

Administrative Assistant

Plano, TX ยท On-site

$17.25 - $23.25/hr

As the Administrative Assistant for Dura Pier Foundation Repair, you will be the first point of contact for our customers. Responsibilities for this role include answering all inbound calls ...

CMV Driver

Williamson, WV ยท On-site

$19.75 - $25/hr

Employees in this position-whether laborers, crew members, foremen, or warehouse associates-are required to operate company vehicles with a Gross Vehicle Weight Rating (GVWR) of 10,001 lbs or greater ...

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Annual Maintenance Technician

Annual Maintenance Technician

The Basement Doctor

Reynoldsburg, OH โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

We are looking for an Annual Maintenance Technician to join our growing team for The Basement Doctor! This individual would meet with existing customers on pre-scheduled appointments to perform annual maintenance or follow-up on warranty. Serves as a primary driver of revenue growth by actively identifying and presenting upsell opportunities and enhancing the customer's existing system or addressing newly discovered needs. Follow through with customers until all issues are resolved. Supports the management and mission of J&D Home Improvement Inc. dba "The Basement Doctor"
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Drives to potential customers' homes to meet with them for pre-scheduled appointments to perform annual maintenance or follow-up on warranty.
  • Works independently in the field, managing time and priorities with minimal supervision.
  • Builds rapport and demonstrates expertise in waterproofing and/or foundation repair systems.
  • Examines waterproofing or foundation work done by J&D Home Improvement Inc. dba "The Basement Doctor" and determines if there is a potential problem(s) and if the customer's needs and/or desired outcome(s) have changed.
  • Recommends additional products and services to enhance or improve original J&D Home Improvement Inc. "The Basement Doctor" installation, or remedy to the potential problem.
  • Converts service appointments into sales opportunities. (80%)
  • Writes job proposals for the project to include diagram(s), photographs, instructions, inventory needed, the customer "Fact Sheet," pricing lists, and the total price of the job.
  • Turns job proposals into company premises every 24 hours.
  • Install products for Production Department as requested.
  • Follows job specifications to ensure installations are completed to meet company standards.
  • Communicates job completion and/or complications to the Sales Manager.
  • Follows up by phone and revisits the customer as necessary.
  • Follows through with customers until all issues are resolved.
  • Attends daily zoom meetings, and weekly in person meetings.
  • Meets and/or exceeds sales and service goals.
  • Other duties as assigned.

QUALIFICATIONS ON REQUIREMENTS:
โ€ข Minimum 1-year experience in Customer service or related field.
โ€ข Basement waterproofing, foundation repair, finishing, and mold remediation industry experience preferred
โ€ข Proven track record of establishing goals and measuring performance.
โ€ข Valid driver's license.
BENEFITS:
  • Health, Dental, and Vision
  • 401(k) with company match
  • Hourly rate with commission based on sales.
  • Paid Time off
  • Paid Holidays

PHYSICAL DEMANDS for Lifting, Carrying, Pushing, and Pulling:
Heavy: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. And the capability to maneuver in small areas such as crawlspaces.