Teciem

The Work We Do
Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need.
Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management - runs smoothly.
With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve.
Job Description
Bilingual Sales Development Representative, English/Spanish
Job Summary
Teciem is seeking a motivated and results-oriented Bilingual Sales Development Representative, English/Spanish, to support our growth across the Americas. This virtual position may be based in either the United States or Mexico.
This is an exciting opportunity for an ambitious sales professional who wants to develop their career within a financial technology organization serving banks and other financial institutions.
The Sales Development Representative, SDR, will identify, engage, and qualify prospective customers through targeted inbound and outbound activities. Working closely with Account Executives and other go-to-market teams, the SDR will help generate qualified sales opportunities, build pipeline, and expand Teciem's engagement with prospective and existing customers across English- and Spanish-speaking markets.
The successful candidate will be comfortable working independently in a fast-paced environment, managing a high volume of outreach, and communicating professionally with business and technology stakeholders within financial institutions.
Essential Duties and Responsibilities

• Execute targeted outbound calling, email, social engagement, and account-based prospecting campaigns across new and existing accounts.
• Conduct prospecting and customer-engagement activities in both English and Spanish based on the needs of each market, account, and stakeholder.
• Generate and qualify sales opportunities in support of Teciem's pipeline and revenue objectives.
• Manage assigned demand-generation targets, forecasts, activity levels, and performance metrics.
• Research target accounts, key stakeholders, business priorities, technology environments, and potential use cases.
• Identify customer needs and connect those needs to Teciem's solutions, capabilities, and value propositions.
• Qualify opportunities based on business need, strategic fit, stakeholder engagement, timing, and commercial potential.
• Manage and qualify a high-velocity pipeline of new and existing leads through inbound and outbound channels.
• Maintain active and relevant engagement with prospective customers through creative and consultative communication.
• Collaborate closely with Account Executives to prioritize target accounts, define outreach strategies, and engage the appropriate stakeholders.
• Coordinate effective opportunity handoffs to Account Executives and provide clear context regarding identified needs, stakeholders, and next steps.
• Support both new-customer acquisition and expansion opportunities within existing customer relationships.
• Accurately record and regularly update prospect, account, activity, and opportunity information in the CRM.
• Maintain disciplined follow-up with prospects and internal stakeholders.
• Manage customer and internal stakeholder expectations through clear, timely, and professional communication.
• Build productive working relationships with Sales, Marketing, Solution Consulting, Customer Success, and other internal teams.
• Proactively share relevant market, account, and customer insights with the broader go-to-market organization.
• Use sales technologies, data, and performance insights to improve outreach effectiveness, productivity, and conversion.
• Exercise sound judgment and discretion when communicating with customers and prospects.
• Contribute to a collaborative, accountable, and customer-focused team environment.
• Perform other related duties as assigned.

What You Bring to the Team

• A customer-focused mindset and a genuine interest in understanding customer challenges.
• An ownership mentality, with the ability to take initiative and follow through on commitments.
• Curiosity, resilience, and a willingness to learn from both successes and setbacks.
• A proactive, hands-on approach to pipeline development and customer engagement.
• The ability to balance a high level of activity with thoughtful and relevant outreach.
• Strong collaboration skills and a willingness to share information and support colleagues.
• The confidence to engage professionally with stakeholders at different levels of an organization.
• A results-oriented attitude supported by disciplined execution and attention to detail.
• An adaptable communication style and the ability to work effectively across countries, markets, and cultures.
• A commitment to continuous learning and professional development.

Required Qualifications

• Full professional proficiency in English and Spanish, both written and spoken.
• Excellent written, verbal, and interpersonal communication skills in both languages.
• Ability to communicate effectively with customers, prospects, and colleagues across different countries and cultures.
• Demonstrated ability to build and develop professional relationships.
• Strong prospecting, follow-up, and opportunity-qualification skills.
• Self-motivated and able to work effectively both independently and as part of a team.
• Strong time-management, organizational, and decision-making abilities.
• High attention to detail and a disciplined approach to CRM management.
• Proficiency with Microsoft Office or equivalent productivity tools.
• Ability to work effectively in a virtual environment.

Preferred Qualifications

• At least one year of experience in sales development, business development, inside sales, sales support, customer engagement, or an inbound or outbound contact-center environment.
• Experience in banking, financial services, financial technology, enterprise software, or a related industry.
• Familiarity with CRM and sales-engagement platforms.
• Knowledge of financial institutions, their internal operations, technology environments, or business priorities.
• Experience engaging with business or technology stakeholders in a business-to-business sales environment.
• Experience supporting customers or prospects across multiple countries within the Americas.

Education and Certifications
No specific degree is required. Higher education is considered an asset. Relevant professional experience, demonstrated ability, potential, and alignment with the requirements of the position will be considered.
Core Competencies

• Customer focus
• Action orientation
• Results delivery
• Accountability
• Trust and integrity
• Situational adaptability
• Resilience
• Courage
• Collaboration
• Effective communication
• Technology proficiency
• Continuous learning
• Innovation and problem solving
• Cross-cultural awareness

Physical Requirements

• Ability to receive, communicate, and exchange detailed information through written and verbal communication.
• Ability to use a computer and related business applications for extended periods.
• Ability to participate in virtual meetings and communicate by telephone or video conference.
• The position primarily involves sedentary work and prolonged periods of sitting.

Work Environment

• This is a virtual position that may be based in either the United States or Mexico.
• Candidates must have authorization to work in the country where they will be employed.
• The employee must be able to work effectively from a suitable remote workspace.
• The employee must be available during working hours that support Teciem's customers, prospects, and teams across the Americas.
• Regular collaboration with colleagues and customers across multiple locations and time zones will be required.
• Occasional business travel or attendance at customer, team, or company events may be required based on business needs.

About Teciem
Teciem provides technology and services that help financial institutions address complex business, operational, and technology requirements. Our teams work collaboratively across Sales, Field Operations, Product, Services, and Customer Success to deliver meaningful outcomes for our customers.
We value customer focus, accountability, collaboration, adaptability, innovation, integrity, and effective communication. Employees are expected to demonstrate these principles through their decisions, interactions, and day-to-day work.
Diverse Minds, Shared Ambition
At Teciem, we believe that our strength comes from the diversity of our people. Different perspectives, backgrounds, and experiences fuel our innovation and help us build solutions that truly make a difference in the world of financial technology.
We're committed to creating a workplace where everyone feels respected, heard, and empowered to grow. Here, you can bring your whole self to work, contribute your unique ideas, and be part of a team driven by shared ambition.
We welcome talent from all walks of life and encourage applications from individuals of all genders, races, ages, abilities, identities, and beliefs. Together, we're shaping a culture where diversity isn't just celebrated - it's essential to our success.