TechTarget

TechTarget

60 jobs near Columbus, OH

Customer Success Manager

Richardson, TX ยท On-site

$40K - $42K/yr

Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...

About the job Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute ...

Customer Success Manager

Philadelphia, PA ยท Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

Customer Success Manager

Houston, TX ยท Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Customer Success Manager Setting/Hours: Hybrid - Flexible Remote | 8am-5pm Join trak group in partnering with a growing client in Mason, Ohio that's expanding its Shared Services team. Overview: We ...

As a Customer Success Manager , you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships ...

Customer Success Manager

Chicago, IL ยท Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

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Customer Success Manager

Customer Success Manager

Mojo

Richardson, TX โ€ข On-site

$40K - $42K/yr

Full-time

PTO

Posted 11 days ago


Job description

Customer Success Manager

Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power differentiated, simplified customer experiences. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities. The ideal candidate will be genuinely curious about customersโ€™ needs, have a strong technical background.

Customer Success Manager Job Description

  • Harness your passion for human connection and tech expertise to create transformative experiences.
  • Engage in complex technical discussions to unravel customer challenges and craft elegant solutions.
  • Showcase the capabilities of our products and how they can solve customer problems.
  • Develop and maintain strong relationships with customers and proactively identify opportunities for growth and expansion, acting as their primary point of contact and trusted advisor.
  • Monitor and analyze customer health metrics and develop action plans to address areas of concern.
  • Complete sales transactions and maintain records.
  • Help the sales team to acquire new customers.
  • Maintain punctuality and adherence to assigned work schedules to ensure optimal coverage for customer service inquiries.
  • Provide general admin support.

Customer Success Manager Requirements:

  • Must be local to the Dallas area
  • Strong computer skills
  • Must possess a customer-oriented attitude, excellent communication, and presentation skills
  • Must have good problem-solving aptitude and the ability to work well with teams
  • Must possess meticulous planning and execution skills
  • Applicants should be comfortable working in a fast-paced environment
  • Must be able to efficiently process sales and customer upgrades

Customer Success Manager Work History and Educational Requirements

  • Bachelorโ€™s degree in business, marketing, or related field is preferred
  • Previous experience in a customer service or customer facing role
  • Must be proactive, persistent, and assertive, and demonstrate a high level of commitment
  • Able to maintain a professional and welcoming demeanor throughout all customer interactions

Please submit your rรฉsumรฉ to apply to become our newest Customer Success Manager!


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About Mojo

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2021