Job Title: AP Document Management/Customer Service
Location: Fairfax, VA (mostly remote)
Contract Duration: 6 months
Work Hours: M-F | 8am -4:30pm
Description:
AP Customer Service Analyst
Tech: Oracle Expense module, Oracle Payables Invoices, client email address, Outlook, AP Shared Drive, Vendor Statement & APCS email boxes, T&E Expense Policy
Duties and Responsibilities
Expense Reimbursements
- Audit employee expense reimbursements according to client T&E and IRS policy
- Email employees and approving managers for stranded expenses
Customer Service
- Interacts with customers, addressing customer queries and complaints in a timely, courteous, and professional manner.
- Utilizes and continuously learns various systems and services including Supplier Setup, T & E Module, 1099/1042S processing dates, AP Workflow and check run formats and payment schedules
- Reconciles and keeps track of vendor statements monthly
- The contractor may be required to perform other related duties when circumstances require such as, emergencies, workload, technology, etc.
Education, Years of Experience, and Knowledge, Skills and Abilities:
- Minimum High School Diploma/GED
- Minimum 2 year of experience in Accounts Payable – Travel and Expense reimbursement
- Great customer service skills
- Excellent written, verbal, and interpersonal communication skills.
- Attention to detail
- Handle sensitive and confidential information
- Meet time sensitive deadlines
Company Description
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.