2 Tcgplayer Purchasing Manager Jobs Hiring Near You

By performing their duties consistently and to the level of quality required, the Sales and Support Associate ensures our customers know what games they should buy, works to ensure our games are sold into all markets through a variety of channels, and provides support for customers each day. Our customers range from large wholesale accounts to individual consumers. By keeping our games in front of buyers and closing sales, this role is responsible for getting games to tables all over the world and ensuring folks have their needs met so they can enjoy them. 

Values

• Persistence.  The steadfast determination to continue chasing sales goals, despite facing challenges and setbacks.
• Astute.  Mentally sharp, using good judgement to overcome objections and convince customers to purchase the appropriate inventory.
• Excellent communication.  Listen intently to determine the meaning and emotion behind the words being spoken.  Additionally being able to clearly convey a message.
• Providing Great Service.  Always exceed a customer's expectations.  This is done by resolving issues quickly.  Listing and hearing the customers' issues.  Treating customers with empathy and respect.

Duties:

• Exemplify our Core Values.
• Demonstrate exceptional soft skills.
• Capture action items and notes during meetings. 
• Check in monthly with every wholesale customer on stock levels and sell them products.
• Check in monthly with every retailer on your call sheet and ask them to restock our best selling items as well as pre-order our key new releases.  
• Keep clear and current daily for all Sales correspondence.
• Respond quickly and effectively to inquiries from wholesale customers.
• Effectively provide a back to the Support Associates by covering the inquiries from our support tickets when the Support personnel are off.
• Proactively reach out to customers to localize and sell our product and maintain excellent relationships with our customers all around the world.
• Engage in a Learning Pathway each week to reinforce and expand your knowledge.
• Other duties as assigned.
• Manage sales and inventory levels on multiple platforms for direct-to-consumer sales (Examples: Shopify, Amazon, TCGPlayer, etc).
• Travel to conventions to promote brands and sell products. Travel is anticipated to be between three to four (3-5) shows each year.

Tycoon Games is a board games company with a passion for creativity and a flexible fast moving approach to business. We own 10+ games brands including Everdell and the Tiny Epic line of games, and are constantly looking at ways to improve our processes and innovate in all areas.