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Senior Client Services Manager, Growth

Tatari is on a mission to revolutionize TV advertising. Founded in 2016 to help transform the antiquated world of TV advertising through the intelligent application of AI and machine learning, Tatari helps some of the world's fastest growing brands including Chime, Calm, Tecovas, Manscapped, Saatva, and Liquid I.V., reach their customers using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience, enabling businesses of any size to advertise on TV.

That approach has earned Tatari broad industry recognition, including being named Best CTV AdTech Platform in the 8th annual MarTech Breakthrough Awards, as well as honors from Digiday (Best Connected TV Platform), AdExchanger (Most Innovative TV Advertising Technology), and Business Insider (Hottest AdTech Companies). Tatari has also been recognized as the Best Place to Work by Inc. Magazine. Backed by an executive team of former founders and senior leaders from companies including Shazam, TrueCar, AdapTV, LiveRail, Amazon, Google, Meta, Microsoft, and Yahoo, Tatari continues to scale rapidly as TV advertising enters its next major era.

Tatari is growing and we're looking for a Senior Client Services Manager to join our Growth team! We're looking for a strategic, client-facing leader to join our Growth team and drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, you will own post-sales relationship management and campaign execution end-to-end, serving as a trusted advisor to your clients. You'll lead strategy across their entire TV journey—translating performance data into clear, actionable insights that drive measurable business outcomes.

As a Senior Client Services Manager, you'll operate as a high-impact individual contributor, helping shape best practices, influencing client strategy at a higher level, and elevating the broader team. This role offers a clear path to people management as the team continues to scale.

Responsibilities

• Serve as a strategic lead and trusted advisor across SMB and more complex/high-impact client accounts
• Own end-to-end strategy, execution, and optimization, with a focus on driving scalable business outcomes
• Translate complex performance data into forward-looking strategic recommendations and growth plans
• Proactively identify unstated client needs and new opportunities, influencing direction beyond day-to-day execution
• Act as a subject matter expert across Tatari's ecosystem, leveraging cross-functional partners (Data Science, Engineering, etc.) to solve complex challenges
• Lead clients through their broader TV strategy—driving education, adoption, and long-term success
• Act as the expert voice in client conversations, confidently leading strategy discussions and pushing thinking forward
• Build and manage relationships with senior stakeholders and C-level executives
• Contribute to team development by mentoring junior team members and shaping best practices

Qualifications

• Bachelor's degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics
• 6+ years of experience in post-sales paid media account management, with regular interaction with senior stakeholders and C-level executives
• 2+ years of hands-on experience buying, trading, or managing campaigns across TV, digital, or programmatic platforms (e.g., DSPs)
• Demonstrated ability to elevate others through mentorship, training, or cross-functional collaboration
• Strong background supporting performance-driven brands or agencies, with demonstrated success optimizing toward CPA, CAC, ROAS, and other business outcomes
• Solid understanding of the streaming and programmatic advertising ecosystem (linear TV experience is a plus)
• Proven ability to analyze performance data, synthesize insights, and communicate clear, compelling narratives to both technical and non-technical stakeholders
• Highly organized and detail-oriented, with the ability to manage multiple clients and priorities in a fast-paced environment
• Excellent presentation, communication, and listening skills, with the confidence to lead client conversations and influence outcomes

Benefits:

• Total compensation ($110,000-$140,000/Annually)
• Equity compensation
• Health insurance coverage for you and your dependents
• Unlimited PTO and sick days
• Snacks, drinks, and catered lunches at the office
• Team building events
• $1,000 annual continued education benefit
• $500 WFH reimbursement
• Monthly lifestyle spending reimbursements
• FSA and commuter benefits
• Monthly Company Wellness Day Off
• Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.