Taptap Send is rapidly growing, and the scope and complexity of this role will too. Responsibilities * Lead performance improvement and monitoring in our payment corridors in the region, including in ...
Taptap Send
38 Taptap Send Jobs Hiring Near You
Taptap Send is rapidly growing, and the scope and complexity of this role will too. Responsibilities * Lead performance improvement and monitoring in our payment corridors in the region, including in ...
Senior Engineer, Platform
New York, NY · On-site
$114K - $157K/yr
Drive maturation of Taptap Send service management through adoption of SRE best Practices * Contribute to Taptap Send infrastructure as code projects, especially in Terraform * Work with other ...
Senior Engineer, Platform
New York, NY · On-site
$114K - $157K/yr
Drive maturation of Taptap Send service management through adoption of SRE best Practices * Contribute to Taptap Send infrastructure as code projects, especially in Terraform * Work with other ...
Taptap Send is rapidly growing, and the scope and complexity of this role will too. Responsibilities * Lead performance improvement and monitoring in our payment corridors in the region, including in ...
Taptap Send is rapidly growing, and the scope and complexity of this role will too. Responsibilities * Lead performance improvement and monitoring in our payment corridors in the region, including in ...
Senior Engineer, Platform
New York, NY · On-site
$114K - $157K/yr
Drive maturation of Taptap Send service management through adoption of SRE best Practices * Contribute to Taptap Send infrastructure as code projects, especially in Terraform * Work with other ...
Senior Engineer, Platform
New York, NY · On-site
$114K - $157K/yr
Drive maturation of Taptap Send service management through adoption of SRE best Practices * Contribute to Taptap Send infrastructure as code projects, especially in Terraform * Work with other ...
Founders Associate
New York, NY · On-site
Taptap Send is at a pivotal inflection point-our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate ...
Founders Associate
New York, NY · On-site
Taptap Send is at a pivotal inflection point-our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate ...
Head of Fraud
Manhattan, NY · On-site
$200 - $250/hr
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities * Develop and implement a comprehensive fraud prevention ...
Head of Fraud
Manhattan, NY · On-site
$200 - $250/hr
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities * Develop and implement a comprehensive fraud prevention ...
Head of Fraud
New York, NY · On-site
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities * Develop and implement a comprehensive fraud prevention ...
Head of Fraud
New York, NY · On-site
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities * Develop and implement a comprehensive fraud prevention ...
Finance Manager
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company ...
Finance Manager
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company ...
Founders Associate
New York, NY · On-site
Taptap Send is at a pivotal inflection point-our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate ...
Founders Associate
New York, NY · On-site
Taptap Send is at a pivotal inflection point-our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate ...
Head of Fraud
New York, NY · On-site
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities * Develop and implement a comprehensive fraud prevention ...
Head of Fraud
New York, NY · On-site
This role will play a critical part in driving growth while ensuring Taptap Send remains a trusted and secure platform. Responsibilities * Develop and implement a comprehensive fraud prevention ...
Staff Analytics Engineer
New York, NY · On-site
... Taptap Send. This is a senior technical IC role: you'll design, build and maintain the dbt modelling layer that all teams - from Finance to Product to Markets - rely on to make decisions. You'll set ...
Staff Analytics Engineer
New York, NY · On-site
... Taptap Send. This is a senior technical IC role: you'll design, build and maintain the dbt modelling layer that all teams - from Finance to Product to Markets - rely on to make decisions. You'll set ...
Financial Controller
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Financial Controller to join our global Finance team at Taptap Send. As the company ...
Financial Controller
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Financial Controller to join our global Finance team at Taptap Send. As the company ...
Staff Analytics Engineer
New York, NY · On-site
... Taptap Send. This is a senior technical IC role: you'll design, build and maintain the dbt modelling layer that all teams - from Finance to Product to Markets - rely on to make decisions. You'll set ...
Staff Analytics Engineer
New York, NY · On-site
... Taptap Send. This is a senior technical IC role: you'll design, build and maintain the dbt modelling layer that all teams - from Finance to Product to Markets - rely on to make decisions. You'll set ...
Finance Manager
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company ...
Finance Manager
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company ...
Financial Controller
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Financial Controller to join our global Finance team at Taptap Send. As the company ...
Financial Controller
New York, NY · On-site
Guided by our values - ownership, impact, humility, and heart - in deed, not just word Role We are looking for a Financial Controller to join our global Finance team at Taptap Send. As the company ...
Staff Analytics Engineer
Manhattan, NY · On-site
$150 - $200/hr
... Taptap Send. This is a senior technical IC role: you'll design, build and maintain the dbt modelling layer that all teams - from Finance to Product to Markets - rely on to make decisions. You'll set ...
Staff Analytics Engineer
Manhattan, NY · On-site
$150 - $200/hr
... Taptap Send. This is a senior technical IC role: you'll design, build and maintain the dbt modelling layer that all teams - from Finance to Product to Markets - rely on to make decisions. You'll set ...
Performance Marketing Lead
New York, NY · On-site
Monitor platform updates, algorithm changes, and new ad formats, and proactively test what's relevant for TapTap Send. * Support market expansion by standing up paid channels in new geographies and ...
Performance Marketing Lead
New York, NY · On-site
Monitor platform updates, algorithm changes, and new ad formats, and proactively test what's relevant for TapTap Send. * Support market expansion by standing up paid channels in new geographies and ...
Taptap Send is looking for a Senior People Operations Manager to join our People team in a high-impact individual contributor role. We're looking for a hands-on operator who enjoys solving complex ...
Taptap Send is looking for a Senior People Operations Manager to join our People team in a high-impact individual contributor role. We're looking for a hands-on operator who enjoys solving complex ...
Head of Lifecycle Marketing
Manhattan, NY · On-site
... Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business ...
Head of Lifecycle Marketing
Manhattan, NY · On-site
... Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business ...
Performance Marketing Lead
New York, NY · On-site
Monitor platform updates, algorithm changes, and new ad formats, and proactively test what's relevant for TapTap Send. * Support market expansion by standing up paid channels in new geographies and ...
Performance Marketing Lead
New York, NY · On-site
Monitor platform updates, algorithm changes, and new ad formats, and proactively test what's relevant for TapTap Send. * Support market expansion by standing up paid channels in new geographies and ...
Taptap Send Jobs Information
Partner Operations Manager, Latin America
New York, NY • On-site
Taptap Send
Full-time
Re-posted 2 days ago
Job description
About Us
We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We're growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here's a little more:
The Role
Taptap Send is seeking a motivated and analytical leader to join our Operations team. You will own improving the payout customer experience and efficiency for LatAm & across the globe. You will be responsible for analysing the performance of our payment network, identifying areas of improvement both in our processes and those of our partners, and liaising with our payment partners in various countries.
This role touches a wide cross-section of Taptap Send's truly global operations. You will showcase project management skills navigating our operations, support, trading, and finance teams. From discussing contract terms to troubleshooting operational issues, you'll be the primary relationship contact for our third-party payment providers across the region.
Taptap Send is rapidly growing, and the scope and complexity of this role will too.
Responsibilities
Requirements
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We're growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here's a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
The Role
Taptap Send is seeking a motivated and analytical leader to join our Operations team. You will own improving the payout customer experience and efficiency for LatAm & across the globe. You will be responsible for analysing the performance of our payment network, identifying areas of improvement both in our processes and those of our partners, and liaising with our payment partners in various countries.
This role touches a wide cross-section of Taptap Send's truly global operations. You will showcase project management skills navigating our operations, support, trading, and finance teams. From discussing contract terms to troubleshooting operational issues, you'll be the primary relationship contact for our third-party payment providers across the region.
Taptap Send is rapidly growing, and the scope and complexity of this role will too.
Responsibilities
- Lead performance improvement and monitoring in our payment corridors in the region, including in Colombia, Mexico, Brazil, Guatemala and beyond. Identify & track the metrics that matter.
- Foster strong working relationships with payout partners across markets. Collaborate with partners on troubleshooting issues and potential performance improvements
- Reduce our technical outages over time by tracking why they happen & working across teams to remove the issues at the root
- Build robust systems, governance tools, analytical dashboards and playbooks to streamline internal and payout partner operations and reporting
- Working cross-functionally with highly technical and specialized product/engineering colleagues across the organization to build scalable systems
- Collaborate with growth, engineering, product, business development, and support teams to prepare for new market and payout partner launches
- Taptap Send is a 24/7 business & we do anticipate infrequent night/weekend work resolving critical issues.
Requirements
- Ability to independently lead projects, identify operational problems & deliver solutions cross-functionally. This includes performing analysis, designing process solutions and working with technical team(s) on implementation
- Strong organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment
- 5+ years of experience in finance, technology, operations, or a similar field at a start-up or tech company. Experience in payment operations is a plus
- Strong written and verbal communication skills
- Proficiency in Excel, SQL a must
- Emerging market experience strongly preferred
- English and Spanish language proficiency required
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.