Job Opportunity A Customer Success Specialist for an expanding healthcare technology startup. We are a growing healthcare technology company, changing how dental practices connect with their patients.
Talent Shore
9 jobs near Columbus, OH
Job Opportunity A Customer Success Specialist for an expanding healthcare technology startup. We are a growing healthcare technology company, changing how dental practices connect with their patients.
Job Opportunity We are seeking a confident and proactive People Coordinator or experienced HR Generalist to support multiple facets of HR and recruitment. This is a hands-on, mid-level role, ideal ...
Job Opportunity We are seeking a confident and proactive People Coordinator or experienced HR Generalist to support multiple facets of HR and recruitment. This is a hands-on, mid-level role, ideal ...
Customer Service Representative
$16.50 - $22.25/hr
Job Title Customer Hero: Be the friendly, helpful voice on the phone, email, or chat - solving problems and making someone's day. Cross-Selling and Upselling: Spot opportunities to upsell or cross ...
Customer Service Representative
$16.50 - $22.25/hr
Job Title Customer Hero: Be the friendly, helpful voice on the phone, email, or chat - solving problems and making someone's day. Cross-Selling and Upselling: Spot opportunities to upsell or cross ...
Job Opportunity Employee Record & System Management Data Entry and Maintenance: Continuously update and maintain accurate employee records in Atlas with details like personal information, job titles ...
Job Opportunity Employee Record & System Management Data Entry and Maintenance: Continuously update and maintain accurate employee records in Atlas with details like personal information, job titles ...
Customer Support & Trade Development Executive We are seeking a customer-focused Customer Support & Trade Development Executive with a strong automotive background to manage enquiries and provide ...
Customer Support & Trade Development Executive We are seeking a customer-focused Customer Support & Trade Development Executive with a strong automotive background to manage enquiries and provide ...
Remote Resourcer - Primary Education 180 Recruitment Job Type: Full time Date Opened: 01/09/2026 Industry: Employment - Recruiting - Staffing Required Skills: external audit, english, +2 City:
Remote Resourcer - Primary Education 180 Recruitment Job Type: Full time Date Opened: 01/09/2026 Industry: Employment - Recruiting - Staffing Required Skills: external audit, english, +2 City:
Client Support Associate
$18 - $24.50/hr
Client Support Associate Client Support Associate - (AI Product) Location: (Remote - Must be based in South Africa) Full-time | Working UK hours Salary: R20 000 per month About the role: We're ...
Client Support Associate
$18 - $24.50/hr
Client Support Associate Client Support Associate - (AI Product) Location: (Remote - Must be based in South Africa) Full-time | Working UK hours Salary: R20 000 per month About the role: We're ...
People Coordinator / HR Generalist
$21.50 - $28.25/hr
People Coordinator About the Role: We are seeking a confident and proactive People Coordinator or experienced HR Generalist to support multiple facets of HR and recruitment. This is a hands-on, mid ...
People Coordinator / HR Generalist
$21.50 - $28.25/hr
People Coordinator About the Role: We are seeking a confident and proactive People Coordinator or experienced HR Generalist to support multiple facets of HR and recruitment. This is a hands-on, mid ...
Accounts & Customer Success Executive Job Type: Full time Date Opened: 09/03/2026 Industry: Environmental City: Remote Province: Western Cape Country: South Africa Postal Code: Remote Accounts ...
Accounts & Customer Success Executive Job Type: Full time Date Opened: 09/03/2026 Industry: Environmental City: Remote Province: Western Cape Country: South Africa Postal Code: Remote Accounts ...
Job description
Job Opportunity
A Customer Success Specialist for an expanding healthcare technology startup. We are a growing healthcare technology company, changing how dental practices connect with their patients. Founded by a practicing dentist, we serve practices across Australia and Europe, facilitating over 130,000 patient interactions monthly through our SAAS platform which improves patient satisfaction and accelerates practice growth.
The Role We're seeking a Customer Success Specialist to become the trusted advisor for our dental practice clients. You'll ensure they unlock the full potential of our platform whilst driving measurable improvements in both patient care and business performance. As our customers primary champion, you'll guide practices through their digital transformation journey from onboarding through ongoing optimisation.
Key Responsibilities
- Customer Advocacy & Growth
- Lead end-to-end onboarding for new dental practices, ensuring seamless implementation and early value realisation.
- Build strong, consultative relationships with practice managers, dentists, and administrative teams to drive engagement and satisfaction.
- Identify growth and expansion opportunities, partnering closely with the sales team on upsell initiatives.
- Monitor customer health metrics and proactively mitigate risks to reduce churn.
- Proactively support practices in adopting new and existing features to maximize product value.
Data-Driven Insights
- Analyse patient feedback trends and engagement metrics to provide actionable insights.
- Develop customised improvement recommendations based on specific data.
- Manage escalations with empathy and expertise, turning challenges into success stories.
Product Partnership
- Partner with our product team to communicate customer needs and influence roadmap decisions.
- Participate in beta testing and gather user feedback for product enhancements.
Requirements
- Essential: 2+ years in customer success, account management, or client services (SaaS preferred)
- Exceptional communication and presentation skills
- Strong analytical mindset with ability to translate data into actionable recommendations
- Technical aptitude with SaaS platforms and quick learning ability
- Highly Valued: Healthcare, dental, or MedTech background
- CRM platform experience (HubSpot, Salesforce)
- High-growth startup experience