Job Summary:
TSMG Holding is seeking a Technical Field Specialist to play a vital role in testing pre-release mobile hardware and software across various transportation environments. The role involves ensuring data collection, device performance, and operational reliability through field deployment and testing sessions.
Responsibilities:
• Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
• Track inventory and stage equipment for upcoming field sessions
• Travel to designated locations and transport modes (cars, buses, trains, planes)
• Run ~90 minute test sessions on mobile/wearable tech in motion
• Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
• Capture logs, escalate defects, and keep operations running smoothly
• Verify that collected data has synced with backend systems
• Produce session documentation: results, app issues, logs, and downtime
• Suggest improvements to testing workflows
Qualifications:
Required:
• Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
• At least 1 year of QA testing or support experience with mobile apps/devices
• Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
• Excellent written and verbal communication—able to collaborate with cross-functional teams
• Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
• High responsibility, flexibility, confidentiality mindset, and strong interest in tech
• Clean driving record and criminal background
Company:
TSMG is an operations partner for AI, robotics, and autonomous programs. Founded in 2018, the company is headquartered in Warsaw, POL, with a team of 201-500 employees. The company is currently Growth Stage.