Customer Success Manager
Austin, TX · On-site
At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers. As a Customer Success Manager at TRACTIAN ...
Tractian
60 Tractian Jobs Hiring Near You
Customer Success Manager
Austin, TX · On-site
At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers. As a Customer Success Manager at TRACTIAN ...
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Senior GTM Engineer - Hubspot
Atlanta, GA · On-site +1
Global GTM Engineering Team at TRACTIAN At TRACTIAN the GTM Engineering team is a global department that supports Tractian GTM teams across the US, Brazil, and Mexico. We are a foundational team that ...
Senior GTM Engineer - Hubspot
Atlanta, GA · On-site +1
Global GTM Engineering Team at TRACTIAN At TRACTIAN the GTM Engineering team is a global department that supports Tractian GTM teams across the US, Brazil, and Mexico. We are a foundational team that ...
Regional Sales Director
Atlanta, GA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Regional Sales Director
Atlanta, GA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Atlanta, GA · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Atlanta, GA · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Austin, TX · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Austin, TX · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Enterprise Account Executive
Austin, TX · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Enterprise Account Executive
Austin, TX · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Chicago, IL · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Chicago, IL · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Customer Success Manager
Los Angeles, CA · On-site +1
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer Success Manager
Los Angeles, CA · On-site +1
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer Success Manager
Austin, TX · On-site
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer Success Manager
Austin, TX · On-site
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer Success Manager
Atlanta, GA · On-site
At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers. As a Customer Success Manager at TRACTIAN ...
Customer Success Manager
Atlanta, GA · On-site
At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers. As a Customer Success Manager at TRACTIAN ...
Sales Engineer
Los Angeles, CA · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Sales Engineer
Los Angeles, CA · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Austin, TX · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Austin, TX · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Toronto, ON · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Account Executive
Toronto, ON · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Sales Engineer - Automation
Atlanta, GA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Sales Engineer - Automation
Atlanta, GA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Regional Sales Director
Atlanta, GA · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Regional Sales Director
Atlanta, GA · On-site
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Sales Engineer
San Diego, CA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Sales Engineer
San Diego, CA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Regional Sales Manager
Atlanta, GA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Regional Sales Manager
Atlanta, GA · On-site +1
Sales at TRACTIAN The Sales team is the driving force behind revenue at Tractian, generating new opportunities, acquiring top-tier customers like Hyundai, Bosch, and Kraft Heinz, and strengthening ...
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...
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Medical, Dental, Vision, Retirement, PTO
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Job description
Customer Success Manager
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.
Responsibilities
- Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;
- Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;
- Drive customer accounts growth by delivering successful ROI and relationship building;
- Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects
Requirements
- Business-driven mindset and customer facing experience;
- More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;
- Experience in management of projects and small teams;
- Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders.
- Strong analytical and problem-solving skills, with a focus on continuous improvement.
- Bachelor's degree in Engineering or a related field.
- Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.
- Valid driver's license with a good standing record.
Bonus Points
- Maintenance specific experience with usage of CBM and CMMS tools;
- Experience in implementing Lean Manufacturing or Six Sigma methodologies
Compensation
Competitive Salary
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.