TLD LOGISTICS

Description

 A Brokerage Logistics Coordinator provides strategic logistics support to our TLD Logistics brokerage division.  The role will monitor pickups and deliveries as well as providing updates and rate quotes to customers.  The core responsibilities include problem solving, communicating with carriers and customers, tracking orders in our transportation management system, order building, shipping documentation support and quoting customers.  

Full time position:  Hours from 16:00 - 23:59 Monday - Friday.   

ESSENTIAL FUNCTIONS

Track and trace orders

Providing shipment updates

Building new orders

Provide expedite services

Assist with paperwork/documentation

Replying to customer requests

Replying to carrier requests

Interaction with carrier and customer stakeholders

Professional discourse over the phone

Provide timely tracking and tracing 

Detail oriented 

Multitask between various forms of communication (email, phone, text, IM)

Rely on sense of urgency around time sensitive shipments 

Resolve transportation issues that occur during transit of goods 

Strong communication skills set  

Other support activities

Working conditions

Working conditions are normal for an office environment. Working conditions cover a range of circumstances from weekdays, evening, and weekends. 

Physical requirements

In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:

Specific vision abilities required by this job include close vision, distance vision, peripheral

vision, depth perception and ability to adjust focus. While performing the duties of this job, 

the employee is regularly required to talk or hear.

The employee is frequently required to use hands and fingers to handle, reach or feel and

manipulate objects or controls. The employee is frequently required to sit or stand for long

periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.

Reasonable accommodations may be made to enable individuals with disabilities to 

perform the essential functions.

Requirements

Associate degree preferred

1-3 years' experience in logistics/transportation preferred (3PL/Brokerage a plus)

Competency in Microsoft Office applications

Excellent geographical knowledge

Professional organizational, verbal and written skills 

Ability to multi-task and detail oriented