Thrift Alliance

 | Job Title: Sales Associate – Full-Time
 | Department: Sales | Reports To: Sales Supervisor
 | Revision Date: November 13, 2024 | FLSA Status: Non-Exempt            

JOB SUMMARY: The Sales Associate provides excellent customer service, maintains an organized and attractive sales floor, and ethically processes transactions at the cash register. The Sales Team is primarily responsible for delivering the most enjoyable thrift shopping experience in Nashville, with 100% of the proceeds benefiting local organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide customers an exceptional shopping experience with the goal of driving sales and customer satisfaction.

 

·       Become knowledgeable in the merchandise selection and frequently asked questions regarding product selection.

·       Provide customers with information related to merchandise, promotions, policies, and donations. 

·       Assist in arranging and stocking the floor, merchandising, and housekeeping.

·       Accurately and efficiently process transactions at the register and adhere to standard cash handling procedures.

·       Elevate customer requests to store management.

·       Coordinate dressing room activities, delivering excellent customer service and preventing theft.  

·       Proactively identify risks and threats to safety and security.

·       Perform other related duties as assigned or requested.

 

·       Problem Solving

·       Customer Service and Interpersonal Skills

·       Professionalism

·       Attention to Detail

·       Point of Sale Technology – Computer Tablet and Cash Drawer

 

·       Education: High School diploma/GED preferred

·       Experience: 1-3 years of retail/customer service preferred

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

·       Ability to work, stand and walk for 2 hours at a time.

·       Occasionally required to reach with hands and arms.

·       Occasionally required to bend, lift or climb.

·       Occasionally required to lift light up to 25 pounds.

·       Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

EEO: ThriftSmart values a diverse and inclusive workplace, and we encourage qualified candidates from all backgrounds to apply. ThriftSmart considers applicants for all positions without regard to race, color, creed, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, or any other legally protected status under local, state, or federal law.

 

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.