Patient Access Representative
$17.50 - $18/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
43 Tca Health Jobs Hiring Near You
Patient Access Representative
$17.50 - $18/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
Revenue Cycle Manager
Chicago, IL · On-site
$70K - $85K/yr
Finance About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Revenue Cycle Manager
Chicago, IL · On-site
$70K - $85K/yr
Finance About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
AP/Payroll Specialist
Chicago, IL · On-site
$55 - $72/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
AP/Payroll Specialist
Chicago, IL · On-site
$55 - $72/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
Maintenance Tech
Chicago, IL · On-site
$17 - $22/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Maintenance Tech
Chicago, IL · On-site
$17 - $22/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Senior Accountant
Chicago, IL · On-site
$75K - $85K/yr
Onsite About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Senior Accountant
Chicago, IL · On-site
$75K - $85K/yr
Onsite About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
WIC Clerk
Chicago, IL · On-site
$17.50 - $20/hr
WIC About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
WIC Clerk
Chicago, IL · On-site
$17.50 - $20/hr
WIC About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Human Resource Manager
Chicago, IL · On-site
TCA Health, Inc. NFP Job Title: Human Resources Manager Department: Human Resources Reports To: Chief Executive Officer FLSA Status: Full Time Exempt Salary: 85,000 - 90,000 About TCA TCA Health, a ...
Human Resource Manager
Chicago, IL · On-site
TCA Health, Inc. NFP Job Title: Human Resources Manager Department: Human Resources Reports To: Chief Executive Officer FLSA Status: Full Time Exempt Salary: 85,000 - 90,000 About TCA TCA Health, a ...
Clinical Administrative Assistant
$48K - $50K/yr
About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Clinical Administrative Assistant
$48K - $50K/yr
About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Clinical Administrative Assistant
Chicago, IL · On-site
$50K/yr
About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Clinical Administrative Assistant
Chicago, IL · On-site
$50K/yr
About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Human Resource Manager
Chicago, IL · On-site
TCA Health, Inc. NFP Job Title: Human Resources Manager Department: Human Resources Reports To: Chief Executive Officer FLSA Status: Full Time Exempt Salary: 85,000 - 90,000 About TCA TCA Health, a ...
Human Resource Manager
Chicago, IL · On-site
TCA Health, Inc. NFP Job Title: Human Resources Manager Department: Human Resources Reports To: Chief Executive Officer FLSA Status: Full Time Exempt Salary: 85,000 - 90,000 About TCA TCA Health, a ...
WIC Clerk
Chicago, IL · On-site
$17 - $20/hr
WIC About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
WIC Clerk
Chicago, IL · On-site
$17 - $20/hr
WIC About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Maintenance Tech
Chicago, IL · On-site
$17 - $23/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Maintenance Tech
Chicago, IL · On-site
$17 - $23/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
AP/Payroll Specialist
Chicago, IL · On-site
$55K - $72K/yr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
AP/Payroll Specialist
Chicago, IL · On-site
$55K - $72K/yr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
Environmental Tech (Part -Time)
Chicago, IL · On-site
$16.50 - $22/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Environmental Tech (Part -Time)
Chicago, IL · On-site
$16.50 - $22/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Environmental Tech (Part -Time)
Chicago, IL · On-site
$16.50 - $22/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
Environmental Tech (Part -Time)
Chicago, IL · On-site
$16.50 - $22/hr
Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral ...
CPA Assistant Level II
Chicago, IL · On-site
$25 - $26.40/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
CPA Assistant Level II
Chicago, IL · On-site
$25 - $26.40/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
Dental Assistant
Chicago, IL · On-site
$17.50 - $22/hr
About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Dental Assistant
Chicago, IL · On-site
$17.50 - $22/hr
About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health ...
Psychiatric Nurse Practitioner
Chicago, IL · On-site
$100K - $125K/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
Psychiatric Nurse Practitioner
Chicago, IL · On-site
$100K - $125K/hr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
APRN/NP/PA
Hammond, IN · On-site
$95K - $120K/yr
Onsite-Hammond, Indiana Employment: Full-time or part-time About TCA Health TCA Health is a Federally Qualified Health Center that has provided accessible, innovative, and high-quality primary care ...
APRN/NP/PA
Hammond, IN · On-site
$95K - $120K/yr
Onsite-Hammond, Indiana Employment: Full-time or part-time About TCA Health TCA Health is a Federally Qualified Health Center that has provided accessible, innovative, and high-quality primary care ...
AP/Payroll Specialist
$55K - $60K/yr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
AP/Payroll Specialist
$55K - $60K/yr
The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare ...
TCA Health Jobs Information
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$17.50 - $18/hr
Full-time, Part-time
Re-posted 15 days ago
Job description
Job Title: Switchboard Operator/ Patient Access Representative
Department: Patient Service Representative
Reports To: Patient Service Supervisor
Pay Range: $17.50 - $18.00
FLSA Status: Full-Time/Part -time, non-exempt
About TCA
TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago’s leading Federally Qualified Healthcare Centers.
TCA VALUES
TCA C.A.R.E.S.
- Compassion: We are kind, considerate, and caring.
- Accountability: We take ownership for each person’s experiences.
- Respect: We treat each person with dignity.
- Excellence: We seek the highest level of performance in all we do.
- Service: We deliver high - quality services and access to care that uplifts our communities.
POSITION SUMMARY
The TCA Health Inc Patient Access / Switchboard acts as the vital first point of contact for patients. Operators manage all incoming calls to schedule appointments in EPIC, verify insurance, conduct preventative outreach, and direct incoming calls to the appropriate clinics across Chicago and NW Indiana.
Key Responsibilities
- Call Management: Serve as the welcoming voice of the organization by operating a multi-line phone system, routing calls, and taking messages.
- Patient Support: Schedule appointments, verify insurance eligibility, update demographic records in the electronic medical system (Epic), and process referrals.
- Outreach amp; Communication: Make outbound calls for preventative health follow-ups (e.g., cancer screenings, well-child exams), appointment reminders, and insurance enrollment assistance.
- Customer Service: Address patient questions about services, coverage, and the sliding fee scale.
- Emergency Triage: Remain calm during crises and execute emergency protocols when needed.
Qualifications amp; Skills
- Education: High school diploma or equivalent required.
- Language: Fluent bilingual Spanish and English communication is required.
- Experience: 1-2 years of relevant medical, call center, or switchboard experience preferred.
- Tech Skills: Proficient in data entry and navigating Electronic Medical Records (EMR/Epic).
- Soft Skills: Active listening, high-level empathy, and conflict-resolution capabilities.
Schedule
Shifts generally run during standard business hours but may require flexibility to work evenings (until 7:00 PM) and rotating Saturdays (9:00 AM - 1:00 PM) depending on the clinic's operating hours.
About TCA Health
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Chicago, IL, US
Year founded
1970