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T Mark

60 jobs near Columbus, OH

Sila Services

Customer Service Representative

Buffalo, NY · On-site

$21 - $23/hr

T-Mark Plumbing, Heating, Cooling & Electric Pay: $21-$23 per hour Be the Friendly Voice Our Customers Count On! At T-Mark, we know great customer experiences start with great people. We're looking ...

Sila Services

HVAC Service Apprentice

Buffalo, NY

$65K - $110K/yr

T-Mark\u007C Buffalo, NY Earn While You Learn at T-Mark! Looking for more than just a job? Ready to build a career in a trade that's always in demand? T-Mark is looking for a motivated HVAC ...

New

Sila Services

HVAC Service Technician

Buffalo, NY · On-site

$20 - $27/hr

Welcome to T-Mark Plumbing, Heating, Cooling, and Electrical, where passion meets purpose, and every day is an opportunity to make a difference. From the moment you join our company, you'll feel the ...

Sila Services

HVAC Service Technician

Buffalo, NY · On-site

$20 - $27/hr

Welcome to T-Mark Plumbing, Heating, Cooling, and Electrical, where passion meets purpose, and every day is an opportunity to make a difference. From the moment you join our company, you'll feel the ...

Sila Services

Electrical Installer

Buffalo, NY · On-site

$65K - $80K/yr

At T-Mark Plumbing, Heating, Cooling & Electric , we're looking for an experienced Electrical Installer who takes pride in doing quality work and enjoys tackling a variety of projects. From whole ...

Sila Services

Electrical Installer

Buffalo, NY · On-site

$65K - $80K/yr

At T-Mark Plumbing, Heating, Cooling & Electric , we're looking for an experienced Electrical Installer who takes pride in doing quality work and enjoys tackling a variety of projects. From whole ...

Sila Services

HVAC Service Technician

Buffalo, NY · On-site

$20 - $27/hr

Welcome to T-Mark Plumbing, Heating, Cooling, and Electrical, where passion meets purpose, and every day is an opportunity to make a difference. From the moment you join our company, you'll feel the ...

Sila Services

Electrical Installer

Buffalo, NY · On-site

$65K - $80K/yr

At T-Mark Plumbing, Heating, Cooling & Electric , we're looking for an experienced Electrical Installer who takes pride in doing quality work and enjoys tackling a variety of projects. From whole ...

Sila Services

HVAC Install Apprentice

Geneva, NY · On-site

$32K - $55K/yr

HVAC Installation Apprentice T-Mark Plumbing, Heating, Cooling & Electric Geneva, NY Launch Your HVAC Career with T-Mark! Looking to build a career instead of just punching a clock? If you enjoy ...

Sila Services

HVAC Install Apprentice

Geneva, NY · On-site

$32K - $55K/yr

HVAC Installation Apprentice T-Mark Plumbing, Heating, Cooling & Electric Geneva, NY Launch Your HVAC Career with T-Mark! Looking to build a career instead of just punching a clock? If you enjoy ...

Sila Services

HVAC Install Apprentice

Geneva, NY · On-site

$32K - $55K/yr

HVAC Installation Apprentice T-Mark Plumbing, Heating, Cooling & Electric Geneva, NY Launch Your HVAC Career with T-Mark! Looking to build a career instead of just punching a clock? If you enjoy ...

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Mark Andy Flexo Label Press Operator

Mesa, AZ · On-site

$23 - $29/hr

Mark Andy P-Series Press Operator Why Print.Save.Repeat.? Glad You Asked. We're running a high ... Good people, great culture: casual dress, collaborative teams, and a workplace you won't dread ...

Print.Save.Repeat.

Be Seen First

Mark Andy Flexo Label Press Operator

Mesa, AZ · On-site

$23 - $29/hr

Mark Andy P-Series Press Operator Why Print.Save.Repeat.? Glad You Asked. We're running a high ... Good people, great culture: casual dress, collaborative teams, and a workplace you won't dread ...

Mark Kia

Skillful Sales Rep needed !!!

Scottsdale, AZ · On-site

$100K/yr

With our new state-of the-art facility, we plan to continue to expand our growing Mark Auto Group family. Are you a person who doesn't take no for an answer? Do you have a reputation for excellence ...

Mark Kia

Skillful Sales Rep needed !!!

Scottsdale, AZ · On-site

$100K/yr

With our new state-of the-art facility, we plan to continue to expand our growing Mark Auto Group family. Are you a person who doesn't take no for an answer? Do you have a reputation for excellence ...

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Showing results 21-40

Customer Service Representative

Sila Services

Buffalo, NY • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Sila Services rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative (CSR)

Location: Buffalo, NY
Company: T-Mark Plumbing, Heating, Cooling & Electric
Pay: $21-$23 per hour

Be the Friendly Voice Our Customers Count On!

At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows how to turn every customer interaction into a positive experience.

If you're someone who loves talking to people, solving problems, staying organized, and being part of a winning team, we'd love to meet you.

What You'll Do
  • Answer incoming customer calls and assist with scheduling service appointments
  • Provide outstanding customer service on every interaction
  • Help customers with questions, concerns, and appointment requests
  • Accurately enter customer information and service details into company software
  • Communicate effectively with dispatchers, technicians, and customers
  • Resolve customer concerns professionally and efficiently
  • Manage multiple tasks while maintaining accuracy and attention to detail
  • Support the team in delivering a five-star customer experience
  • Assist with outbound calling campaigns as needed
  • Help maintain appointment schedules and maximize booking opportunities
What We're Looking For
  • 1+ years of customer service experience
  • Experience working for a residential HVAC, plumbing, electrical, or home services company is required
  • Strong understanding of how residential service businesses operate
  • Experience scheduling service calls and supporting technicians
  • Service Titan experience strongly preferred
  • Strong verbal and written communication skills
  • Ability to handle high-volume customer interactions
  • Strong problem-solving and conflict resolution skills
  • Excellent attention to detail and accuracy
  • Ability to multitask and stay organized in a fast-paced environment
  • Customer-focused mindset with a positive, professional attitude
  • Dependable, team-oriented, and eager to learn
Bonus Points For
  • Previous CSR, dispatcher, or call center experience in the home services industry
  • Experience with memberships and maintenance agreements
  • Experience with outbound calling and rehash campaigns
  • Experience booking appointments and converting inbound opportunities
  • Familiarity with HVAC, plumbing, electrical, or drain service terminology
What We Offer
  • $21-$23 per hour
  • Medical, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Career growth opportunities
  • Ongoing training and development
  • Supportive team environment
  • Stable, year-round company
Join the T-Mark Team

This is not an entry-level CSR role. We're looking for someone who understands the home services industry, can confidently support customers and technicians, and thrives in a fast-paced environment.

If you're the type of person who enjoys helping customers, solving problems, and keeping things running smoothly behind the scenes, apply today and join the T-Mark team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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