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Systems Management Group

Systems Management Group

62 jobs near Columbus, OH

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Assistant Director, Financial Aid Systems - Enrollment Management Group

Duquesne University Of The Holy Spirit

Pittsburgh, PA • On-site

Full-time

Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Monitor and perform daily Financial Aid ISIR dataload import functions, identify and resolve technical issues, and verify successful completion of critical dataloads.

  • Oversee and manage Banner loan processing functions to ensure accurate and timely loan origination, disbursement, reconciliation, and reporting.

  • Support financial aid system operations by troubleshooting issues, testing system enhancements, conducting follow-up on loan issues, and providing guidance and training related to financial aid systems and processes.

Job description

Salary:                      Commensurate with experience
Benefits:                   The University offers generous benefits including paidtime off (holidays, holy days and vacation), employer matching contributions tothe retirement plan, and tuition benefits for employees and their eligible dependents.Learn more and explore benefits at www.duq.edu/benefits
Location:                   Enrollment Management Group
Position Status:         Full-time                                            
Hours:                       Varied
Position Number:      235519/10-1187              
FLSA Status:             Exempt
POSITION SUMMARY:
The current position has evolved with needs of the financial aid office andenrollment management.  The expectationof the position includes additional duties that keep within the duties of theposition, but are more clearly defined.  The expectation is that the position will aid the office become moreefficient, aid students and families through efficiency and help other officemembers.
DUTIES ANDRESPONSIBILITIES:
Directly monitor and perform daily Financial Aid ISIR dataload import functionsfor current and upcoming academic year; identify and resolve technical issues;verify the successful completion of critical dataloads.  Import and load CSS profiles.  Print award letters, save copies of awardletters, ensure award letter file is accurate before printing or sending toexternal printers.  Sending e-mails tospecific student populations, ensuring the Popsel is accurate, as well as, thecontent before sending.  Responsible foroverseeing and managing Banner loan processing functions to ensure accurate andtimely loan origination, disbursement, reconciliation, and reporting. Thisposition serves as a primary resource for troubleshooting loan processingissues, resolving system and data errors, monitoring reject reports, andensuring compliance with federal, state, and institutional regulations. TheAssistant Director works collaboratively with internal departments, vendors,and servicers to support financial aid system operations, optimize processingworkflows, and maintain the integrity of student financial aid data.Responsibilities include monitoring daily processing activity, conductingfollow-up on outstanding loan issues, testing system enhancements, supportingaudits and compliance reviews, and providing guidance and training related tofinancial aid systems and loan processing procedures.
Perform andmonitor tracking, packaging, and financial aid notices processes; identify andresolve technical issues; verify the successful completion of the processes;use professional and independent judgment to identify and resolve errors.Interprets all financial aid technical findings within the tracking, importsand processes then makes and implements appropriate resolutions.
Perform andmonitor successful data extracts and imports of Federal ISIR data (TransferMonitoring, R2T4 Withdrawals, ISIR corrections); identify and resolve technicalissues. Complete on-going review of dataload suspense records/duplicate ID's;use discretion and professional judgment to match records and requestadditional documentation from students.  Exit counseling notifications and state loan reporting, dataload andfollow-up.  
Import and ExportFederal Pell and Direct Loan files from the Banner system to EDconnect.  Monitor EDconnect for files necessary forcompliance and federal aid.  Troubleshootimport, export and all other jobs and provide follow-up. Design and run reportsfor clean-up of federal aid issues.  Proactive outreach and problem solving on potential issues.
Slate experiencehelpful for cross functional work related to communication technology. 
Representfinancial aid at various open house events for current and incoming students.
Banner testing forpatches and updates.  Banner training forstaff.
Completes otherduties as assigned.

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