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Muf

System Support Specialist

Dallas, TX · On-site

Description MUFG is seeking a System Support Staff member with a strong accounting and/or financial background to join our team. This growth oriented position will have the primary responsibility of ...

BCSP

System Support Specialist

Indianapolis, IN · Hybrid

SUMMARY We are seeking a System Support Specialist who can provide frontline technical support for our software development and business applications, especially the customer management system. This ...

Midland County, TX

System Support Specialist

Midland, TX · On-site

$62K/yr

The position also assists in the support of security hardware and software systems, including physical security, surveillance cameras, and access control systems. Furthermore, this role supports ...

Whitworth University

System Support Technician

Spokane, WA · On-site

$21.41 - $22.67/hr

Position Summary Whitworth University is seeking a dedicated and customer-focused System Support Technician to join our Information Systems team. In this role, you will be the frontline of technical ...

Albertsons

System Support Technician

Denver, PA · On-site

System Support Technician ACME, a division of Albertsons Companies This position is located in Denver, PA and requires onsite attendance. About the Company Albertsons Companies is at the forefront of ...

PerfectVision

System Support Specialist

Little Rock, AR · On-site

PerfectVision Manufacturing is seeking a dedicated System Support Specialist to be the go-to resource for system related issues on customer-facing platforms including our cutting edge Chuzo and Field ...

The AMES Companies

System Support Analyst

Reno, NV · On-site

WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...

AA2IT

System Support Analyst

La Vergne, TN · On-site

... and all supporting peripherals including multimedia devices and Telephony systems. • Order New Hardware • Install New Hardware • Report, coordinate and escalate issues/errors to existing ...

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System Support Specialist

Dallas, TX • On-site

Muf
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Other

Posted 12 days ago

Job description

EOE Statement MUFG Capital Analytics (US), LLC is an equal opportunity employer.

Description

MUFG is seeking a System Support Staff member with a strong accounting and/or financial background to join our team. This growth oriented position will have the primary responsibility of supporting the applications used by MUFG. This individual will be responsible for responding to user submitted tickets, processing the ticket’s request, and working with the business and/or technology to facilitate any testing or answer any questions under the direction of the Sr. System Support Manager. An understanding of current accounting principles and how they are applied to the accounting and financial reporting of Private Equity Fund of Funds is strongly preferred but not required. Technical savvy and strong analytical and troubleshooting skills are required.

Responsibilities
  • Review and process user submitted tickets in a timely manner.
  • Research and resolve application issues as directed by the Sr. System Support Manager.
  • Application of troubleshooting and problem solving techniques
  • Root Cause Analysis to identify issue triggers and to mitigate future issue occurrences
  • Ensure user submitted help tickets have the appropriate documentation attached to the ticket as directed by the Sr. System Support Manager.
  • Ensure user submitted help tickets have been resolved and closed appropriately.
  • Review and update documentation describing the “best practices and processes” for using the system under the direction of the Sr. System Support Manager.
  • Maintain a working knowledge of current accounting principles as they pertain to Private Equity and the systems used by MUFG.
  • Perform user access reviews for applications used by MUFG.
  • Maintenance and support of daily operations related to applications used by MUFG.
Position Requirements
  • College degree with a major in Accounting, Finance, Management Information Systems or related field.
  • One or two years of relevant work experience required.
  • Proactive, resourceful, strong work ethic, team player.
  • Strong Excel and analytical skills. Knowledge of VLOOKUP, pivot tables, and table functions.
  • Ability to manage and reorganize competing priorities.
  • Excellent communication skills, both written and verbal.
  • Knowledge of Private Equity, Investran, ServiceNow, and/or eFront Applications is preferred.
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