Synchronous Solutions

Job Summary:
Synchronous Solutions, Inc. is seeking an eBuilder Administrator to manage the e-Builder system for the Connect Chicago Alliance. The role involves overseeing system-specific duties, providing user support, and collaborating with various teams to implement modifications and enhancements to the e-Builder system.
Responsibilities:
• Oversee e-Builder system-specific duties, such as project setup and user provisioning, among others.
• Changes to account configuration
• Template maintenance (forms, budgets, schedules, mail merges)
• New user onboarding and training
• Control subscriptions to reports and folders.
• Offer administrative support for e-Builder.
• Offer users of e-Builder continuous support, including reporting from e-Builder and permitted configuration changes.
• Work together with process owners to guarantee that authorized or revised business processes and procedures are followed.
• Support the creation of training materials for project staff.
• Provide training for e-Builder users.
• As needed, troubleshoot e-Builder problems.
• Manage users, rights, and general setups to support document control.
• Take part in the team's weekly meetings.
• Take part in the creation of e-Builder reporting to fulfill project/program requirements.
• Take part in determining and putting into practice enhancements for forms, reports, workflows, and e-Builder settings.
• Carrying out other tasks as designated.
Qualifications:
Required:
• A bachelor’s degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.
• Three (3) years’ experience using e-Builder or other capital, construction, or project management software.
• Excellent interpersonal skills and demonstrated ability to interact effectively with all levels of resources throughout the organization.
• Excellent organizational skills to prioritize multiple tasks, develop, analyze, and/or revise procedures, meet deadlines, and work in an environment of heavy pressure and changing priorities.
• Demonstrated communication skills and the ability to compose correspondence and reports.
• Demonstrated experience with computerized systems, database management, and spreadsheet and word-processing programs to transform data and create reports.
• Ability to use independent judgment and initiative to accomplish tasks.
• Excellent knowledge of the construction industry including methodology, terminology, workflow/paper flow of design and construction activities as well as demonstrated knowledge of contract documents, specifications, and requirements.
• Resourceful and self-directing, ability to flourish in a fast-paced and demanding work environment.
Company:
Synch-Solutions is an Operational AI Integrator that assists local government, education, and the electric and gas utility industry to deliver on measurable performance gains, disciplined execution, and long-term operational resilience. Founded in 1998, the company is headquartered in Chicago, Illinois, US, , with a team of 51-200 employees. The company is currently Growth Stage.