About us Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage ...
Symrise Food & Beverage NA
4 Symrise Jobs Hiring Near You
About us Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage ...
Remote Marketing Intern (6 months)
Teterboro, NJ · On-site +1
$15.92/hr
About us Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage ...
Remote Marketing Intern (6 months)
Teterboro, NJ · On-site +1
$15.92/hr
About us Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage ...
Customer Service Representative (F&B and Naturals)
$17.25 - $23.50/hr
About Us Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals ...
Customer Service Representative (F&B and Naturals)
$17.25 - $23.50/hr
About Us Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals ...
About us Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage ...
About us Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage ...
Symrise Food & Beverage NA Jobs Information
Do workers at Symrise get paid breaks?
Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and February 2026.
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and February 2026.
Does Symrise pay people when they’re sick?
Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.
Is the health insurance from Symrise affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and March 2026.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and March 2026.
Do workers at Symrise worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to get time off at Symrise?
Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
47% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Do Symrise managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.
Do jobs at Symrise spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and February 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to take sick days at Symrise?
Some people find it hard to take sick days.
64% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.
64% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at Symrise feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
60% of people say they’re not treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at Symrise get to take their breaks without interruption?
Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.
57% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.
Is it stressful to work at Symrise?
Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.
86% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at Symrise enjoy their jobs?
Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at Symrise recommend working with their team?
Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people get enough training when they start at Symrise?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people get support to advance at Symrise?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people think Symrise’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Do workers feel well informed about how Symrise is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and March 2026.
What are the most popular cities for Symrise jobs?
What are the most popular states for Symrise jobs?
What are the most popular job types at Symrise?
$60K - $70K/yr
Other
Posted 20 days ago
Symrise rating
6.8
Based on 16 frontline employees who took The Breakroom Quiz
73rd of 89 rated chemical manufacturers
Job description
About us
Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.
With sales of around €4.9 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.
Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.
Symrise - always inspiring more...
Your role
Key Responsibilities
Order Management (SAP)
• Enter and maintain customer orders in SAP with accuracy.
• Monitor order status and communicate delays, shortages, or changes.
• Validate pricing, lead times, and item setup to ensure complete orders.
• Manage order changes, cancellations, and expedite requests.
Major Account Support
• Serve as the primary service contact for key strategic customer accounts.
• Understand customer-specific requirements, service expectations, and processes.
• Support customer KPIs and provide data for scorecards or audits.
Cross Functional Collaboration
• Partner with Supply Chain, Planning, Operations, and Logistics to support on time delivery.
• Align with Sales on forecasts, promotions, and demand changes.
• Participate in internal reviews related to inventory, service levels, and risks.
Issue Resolution
• Troubleshoot order discrepancies, delivery issues, and documentation needs.
• Process returns, replacements, and credit/debit requests.
• Track recurring issues and collaborate on root cause solutions.
Reporting & Documentation
• Maintain accurate customer records and order history.
• Support service-level reporting (OTIF, fill rate).
• Contribute to continuous improvement efforts and system enhancements.
About you
Qualifications
Required
• 2+ years in customer service, supply chain, or order management.
• SAP experience (SD module preferred).
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office.
Preferred
• Experience working with large CPG accounts.
• Knowledge of manufacturing, production planning, or lot traceability processes.
________________________________________
Key Competencies
Customer Focus • Communication • Problem Solving • Collaboration • SAP Proficiency • Attention to Detail • Relationship Management
Our offer
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Pay Transparency Disclosure: The expected annual salary range for this position is USD $60,000.00 - USD $70,000.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance.
Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.
With sales of around €4.9 billion in the 2025 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.
Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked.
Symrise - always inspiring more...
Your role
Key Responsibilities
Order Management (SAP)
• Enter and maintain customer orders in SAP with accuracy.
• Monitor order status and communicate delays, shortages, or changes.
• Validate pricing, lead times, and item setup to ensure complete orders.
• Manage order changes, cancellations, and expedite requests.
Major Account Support
• Serve as the primary service contact for key strategic customer accounts.
• Understand customer-specific requirements, service expectations, and processes.
• Support customer KPIs and provide data for scorecards or audits.
Cross Functional Collaboration
• Partner with Supply Chain, Planning, Operations, and Logistics to support on time delivery.
• Align with Sales on forecasts, promotions, and demand changes.
• Participate in internal reviews related to inventory, service levels, and risks.
Issue Resolution
• Troubleshoot order discrepancies, delivery issues, and documentation needs.
• Process returns, replacements, and credit/debit requests.
• Track recurring issues and collaborate on root cause solutions.
Reporting & Documentation
• Maintain accurate customer records and order history.
• Support service-level reporting (OTIF, fill rate).
• Contribute to continuous improvement efforts and system enhancements.
About you
Qualifications
Required
• 2+ years in customer service, supply chain, or order management.
• SAP experience (SD module preferred).
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office.
Preferred
• Experience working with large CPG accounts.
• Knowledge of manufacturing, production planning, or lot traceability processes.
________________________________________
Key Competencies
Customer Focus • Communication • Problem Solving • Collaboration • SAP Proficiency • Attention to Detail • Relationship Management
Our offer
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Pay Transparency Disclosure: The expected annual salary range for this position is USD $60,000.00 - USD $70,000.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance.