ZipRecruiter

Log In

Sylvan Learning Southern California

13 jobs near Columbus, OH

Enrollment Advisor

Sylvan Learning - Southern California

Eagle Rock, CA

Full-time

Posted 12 days ago

Job description

Enrollment Advisor (Sales amp; Client Portfolio)
Sales and Enrollment Focus
Sylvan Learning – Southern California

About the Role
The Academic Advisor is responsible for driving revenue growth by
managing the full customer lifecycle—from initial inquiry through
enrollment and ongoing program engagement.

This role serves as the primary point of contact for families, ensuring a
consistent, high-quality experience from the first conversation through
continued enrollment.

Academic Advisors work closely with Education Directors, who oversee
instructional programming and academic planning, while maintaining
ownership of the overall relationship, communication, and customer
experience.

Academic Advisors may manage a portfolio that spans multiple centers,
requiring the ability to communicate effectively with families both in person
and through virtual platforms such as Zoom.

What You’ll Do

Drive New Enrollment (Sales Ownership)
 Manage the full lead funnel from inquiry to enrollment
 Conduct enrollment conferences and recommend appropriate programs
 Convert inquiries into enrolled students through consultative sales
 Consistently meet or exceed individual and regional revenue goals
Own the Family Relationship (Portfolio Management)
 Serve as the primary point of contact for assigned families
 Maintain ongoing communication and visibility throughout the student’s
enrollment
 Participate in key parent meetings and check-ins to maintain continuity
and trust
 Ensure families feel supported and connected throughout their
experience
 Conduct meetings with families both in person and via Zoom, maintaining
a high level of professionalism and clarity

Drive Retention amp; Growth
 Review student status and identify families who may need additional
support or sessions
 Proactively reach out to families to address concerns and recommend
program adjustments
 Partner with Education Directors to align academic plans with customer
expectations
 Identify and close opportunities for program extensions and upgrades

What We’re Looking For
 Bachelor’s degree required
 3+ years of experience in sales, account management, or client-facing
roles
 Proven ability to close sales and manage ongoing client relationships
 Ability to maintain ongoing client relationships beyond the initial sale
 Strong consultative communication skills with the ability to build trust
with families
 Results-driven mindset with strong ownership over revenue goals
 Ability to manage multiple clients and priorities independently
 Strong presentation skills, with the ability to lead professional meetings
both in person and via Zoom across multiple locations

Compensation amp; Structure
Base + performance-based incentives tied to enrollment, retention, and
revenue growth.
Clear expectations tied to individual and regional performance metrics.

Why This Role Stands Out
 Direct ownership of both revenue and customer relationships
 Opportunity to manage and grow a defined portfolio of families
 Blend of sales and relationship management
 High-impact role within a performance-driven team
To Apply
Please submit your resume, a brief summary of relevant experience, and
availability.

Apply