DEFINITION: The Service Desk Operator serves as the primary point of contact for employees ... This role supports the continuity of hospital operations through effective communication and ...
60 Support Service Desk Operator Jobs Hiring Near You
DEFINITION: The Service Desk Operator serves as the primary point of contact for employees ... This role supports the continuity of hospital operations through effective communication and ...
The Service Desk Operator serves as the primary point of contact for employees, patients, visitors ... This role supports the continuity of hospital operations through effective communication and ...
The Service Desk Operator serves as the primary point of contact for employees, patients, visitors ... This role supports the continuity of hospital operations through effective communication and ...
The Service Desk Operator serves as the primary point of contact for employees, patients, visitors ... This role supports the continuity of hospital operations through effective communication and ...
The Service Desk Operator serves as the primary point of contact for employees, patients, visitors ... This role supports the continuity of hospital operations through effective communication and ...
Service Desk Support
Phoenix, AZ · On-site
... Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software (Service Now). - Ability to provide technical support over the phone; good phone skills ...
Service Desk Support
Phoenix, AZ · On-site
... Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software (Service Now). - Ability to provide technical support over the phone; good phone skills ...
Desktop Support & Service Desk Technician
Northfield, MN · On-site
$57K - $81K/yr
Title Desktop Support & Service Desk Technician Summary The Desktop Support & Service Desk ... Operating primarily through the Freshservice IT Service Management (ITSM) platform, this role ...
Desktop Support & Service Desk Technician
Northfield, MN · On-site
$57K - $81K/yr
Title Desktop Support & Service Desk Technician Summary The Desktop Support & Service Desk ... Operating primarily through the Freshservice IT Service Management (ITSM) platform, this role ...
Service Desk Analyst IV
$80K - $90K/yr
Provide assigned Coast support and backup coverage for other service desk personnel, operating company locations, and alternate Coast assignments as needed to maintain responsive support and ...
Service Desk Analyst IV
$80K - $90K/yr
Provide assigned Coast support and backup coverage for other service desk personnel, operating company locations, and alternate Coast assignments as needed to maintain responsive support and ...
Information Desk Operator
Nashville, TN · On-site
Description Information Desk Operator, Telecommunications Nashville General Hospital is hiring for ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Information Desk Operator
Nashville, TN · On-site
Description Information Desk Operator, Telecommunications Nashville General Hospital is hiring for ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Information Desk Operator
Nashville, TN · On-site
Information Desk Operator, Telecommunications Nashville General Hospital is hiring for an ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Information Desk Operator
Nashville, TN · On-site
Information Desk Operator, Telecommunications Nashville General Hospital is hiring for an ... Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services ...
Service Desk Support
Washington, DC · On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and ...
Service Desk Support
Washington, DC · On-site
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and ...
Desktop Support/Service desk
Manhattan, NY · On-site
$40 - $45/hr
Monitor Service Desk for tickets assigned to the queue and process based on priority * Maintain ... Experienced in Windows 7/8/10 operating systems. * Ability to follow processes and escalate issues ...
Quick apply
Desktop Support/Service desk
Manhattan, NY · On-site
$40 - $45/hr
Monitor Service Desk for tickets assigned to the queue and process based on priority * Maintain ... Experienced in Windows 7/8/10 operating systems. * Ability to follow processes and escalate issues ...
Service Desk Staff Support Lead Leads day-to-day ticket system governance and knowledge management ... Experience developing and maintaining knowledge bases, support documentation, standard operating ...
Service Desk Staff Support Lead Leads day-to-day ticket system governance and knowledge management ... Experience developing and maintaining knowledge bases, support documentation, standard operating ...
Service Desk Support
Columbus, OH · On-site
$18.75 - $25.25/hr
Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and ...
Service Desk Support
Columbus, OH · On-site
$18.75 - $25.25/hr
Service Desk Support Service Desk Support (Assistive) A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and ...
Service Desk Support Specialist Tier 2
Dahlgren, VA · On-site
$85K/yr
Configuring, installing, and troubleshooting approved software elements and operating systems ... Tier 2 Service Desk Support Specialist Experience, Education, Skills, Abilities requested:
Service Desk Support Specialist Tier 2
Dahlgren, VA · On-site
$85K/yr
Configuring, installing, and troubleshooting approved software elements and operating systems ... Tier 2 Service Desk Support Specialist Experience, Education, Skills, Abilities requested:
Service Desk Support Specialist Tier 2
King George, VA · On-site
$85K/yr
Configuring, installing, and troubleshooting approved software elements and operating systems ... Tier 2 Service Desk Support Specialist Experience, Education, Skills, Abilities requested:
Service Desk Support Specialist Tier 2
King George, VA · On-site
$85K/yr
Configuring, installing, and troubleshooting approved software elements and operating systems ... Tier 2 Service Desk Support Specialist Experience, Education, Skills, Abilities requested:
Service Desk Support
Huntsville, AL · On-site
$19 - $25.75/hr
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and ...
New
Service Desk Support
Huntsville, AL · On-site
$19 - $25.75/hr
Service Desk Support Zolon PCS is seeking Service Desk Support. This role supports the Federal Bureau of Investigation (FBI) under the ITSSS‐2 Advanced Support Services for Information Systems and ...
New
... support professionals within a fast-growing organization, always ensuring a high-level of customer ... Develop and maintain formal service desk operating procedures for consistency and productivity
... support professionals within a fast-growing organization, always ensuring a high-level of customer ... Develop and maintain formal service desk operating procedures for consistency and productivity
Technical Support Service Desk Agent
San Francisco, CA · Remote
$25/hr
Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important ... Knowledge of Windows operating system; moderate ability in PC Repair/troubleshooting. * Excellent ...
Quick apply
Technical Support Service Desk Agent
San Francisco, CA · Remote
$25/hr
Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important ... Knowledge of Windows operating system; moderate ability in PC Repair/troubleshooting. * Excellent ...
Service Desk Support
Washington, DC · On-site
$23.25 - $31.75/hr
To acquire the advantage, Zolon PCS is seeking Service Desk Support . This role supports the Federal Bureau of Investigation (FBI) under the ITSSS2 Advanced Support Services for Information Systems ...
Service Desk Support
Washington, DC · On-site
$23.25 - $31.75/hr
To acquire the advantage, Zolon PCS is seeking Service Desk Support . This role supports the Federal Bureau of Investigation (FBI) under the ITSSS2 Advanced Support Services for Information Systems ...
Service Desk Support
Winchester, VA · On-site
$19.50 - $26.25/hr
To acquire the advantage, Zolon PCS is seeking Service Desk Support . This role supports the Federal Bureau of Investigation (FBI) under the ITSSS2 Advanced Support Services for Information Systems ...
Service Desk Support
Winchester, VA · On-site
$19.50 - $26.25/hr
To acquire the advantage, Zolon PCS is seeking Service Desk Support . This role supports the Federal Bureau of Investigation (FBI) under the ITSSS2 Advanced Support Services for Information Systems ...
Configuring, installing, and troubleshooting approved software elements and operating systems ... Tier 2 Service Desk Support Specialist Experience, Education, Skills, Abilities requested:
Configuring, installing, and troubleshooting approved software elements and operating systems ... Tier 2 Service Desk Support Specialist Experience, Education, Skills, Abilities requested:
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Service Desk Operator - Communications
Lawton, OK • On-site
Full-time
Posted 27 days ago
Job description
DEFINITION: The Service Desk Operator serves as the primary point of contact for employees, patients, visitors, vendors, and external callers requiring communication assistance or technology support. This position combines traditional hospital switchboard operations with IT service desk responsibilities, ensuring effective communication, timely incident reporting, and exceptional customer service.
The Service Desk Operator is responsible for answering and directing incoming calls, operating communication systems, managing support tickets, monitoring operational alerts, providing basic technical assistance, and escalating issues to appropriate personnel. This role supports the continuity of hospital operations through effective communication and coordination of support services.
EDUCATION:
High school diploma or equivalent preferred
Additional education in Information Technology, Healthcare Administration, Communications, or related field preferred.
REGULATORY REQUIREMENTS (IF APPLICABLE):
MINIMUM QUALIFICATIONS:
Must comply with all hospital policies and procedures.
Must maintain patient confidentiality in accordance with HIPAA regulations.
Must complete all required hospital and departmental training.
PREFERRED QUALIFICATIONS:
Strong customer service and communication skills.
Basic computer proficiency and ability to learn multiple software applications.
Ability to multitask in a fast-paced healthcare environment.
Ability to maintain composure during emergency situations.
Strong organizational and documentation skills
Previous hospital switchboard, call center, help desk, or customer service experience.
Experience with ticketing systems and IT support processes.
Knowledge of healthcare communication systems.
Familiarity with common business applications.