Summa Humma Enterprises

25 jobs near Columbus, OH

SERVICE WRITER

Tilton, NH · On-site

$22 - $27/hr

Position Summary: The Service Writer helps to deliver exceptional value and satisfaction to our customers on a continuous basis. Responsible for determining, leading and overseeing the service needs ...

New

MECHANIC

Gorham, ME · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

MECHANIC

West Springfield, MA · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

MECHANIC

South Windsor, CT · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

MECHANIC

Somersworth, NH · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

RENTAL COORDINATOR

Gorham, ME · On-site

$20 - $25/hr

Position Summary: Responsible for determining the rental needs of customers calling or coming into the store. Essential Functions * Quotes and schedules rental units for rental customers. Other ...

New

MECHANIC

Fairfield, ME · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

MECHANIC

Tilton, NH · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

MECHANIC

Conway, NH · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

SERVICE WRITER

Plaistow, NH · On-site

$22 - $27/hr

Position Summary: The Service Writer helps to deliver exceptional value and satisfaction to our customers on a continuous basis. Responsible for determining, leading and overseeing the service needs ...

New

SERVICE MANAGER

Fairfield, ME · On-site

$65K - $80K/yr

Position Summary: Responsible for the daily operation of the service department which includes the service desk, service bays and yard. Supervises the service and delivery operations at the store to ...

New

SUMMARY FOR EACH TECH TIER: Assembler: Unpackage/assemble equipment and install accessories to OEM specifications. Performs fit/finish checks, pre delivery inspections, and prepares equipment for ...

New

MECHANIC

North Reading, MA · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

MECHANIC

Plaistow, NH · On-site

$22 - $50/hr

Position Summary: Diagnoses and repairs a variety of diesel-powered commercial light and heavy equipment using manuals, attained specialized knowledge and other sources. Small Engine Technician:

New

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SERVICE WRITER

Summa Humma Enterprises LLC

Tilton, NH • On-site

$22 - $27/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

New


Job description


Position Summary: The Service Writer helps to deliver exceptional value and satisfaction to our customers on a continuous basis. Responsible for determining, leading and overseeing the service needs of customers calling and visiting the store.

Essential Functions:

1. Communicates with customers by phone and in person regarding cost and delivery as well as the status of service work orders. Explains any need for additional work and obtains permission.

2. Opens and closes work orders for service based on customer needs using the prescribed software and hardware following established procedures.

3. Schedules and coordinates the activities of service mechanic(s) assigned to the store. Generates internal work orders for “Build to Stock”.

4. Exercises judgment in Customer Satisfaction issues. Seeks approval from supervisor when required.

Other Functions:

1. May assist in other areas (parts or rentals) as required.

2. Coordinates and communicates with other store personnel as needed.

3. Ensures safe operating conditions and practices at the store.

4. Other duties as assigned.

Minimum Job Requirements:

Education: HS or equivalent. Tech preferred.

Experience: 3-5 years Customer service, service advisor and or parts distribution experience.

Specific Skills: Computer software skills, Telephone skills, Interpersonal skills.

Specialized Knowledge, Licenses, etc.: Mechanical knowledge, service tracking software.

Working Conditions: Normal store conditions including occasional service bay and external activities, computer and telephone operations, counter work.

This job description does not include all the duties of the position. The employer has the right to add or revise the list at any time. This job description does not constitute a contract of employment. Employment is “at will” at outlined in the Employee Handbook.

Higher wages available for individuals with a higher degree of experience and proven skill set.

Job Type: Full-time

Benefits:


  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off


Work Location: In person