Sullyinsuresme

Customer Relations Representative – State Farm Agent Team Member

Full Time – Manor, TX

Benefits

• License reimbursement
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

I’ve been an agent since 2017 with a team of five. Before opening my agency, I worked in logistics, which gave me a strong foundation for running a fast‑paced, results‑driven business. I’m a proud graduate of Auburn University and am actively involved with the Asian Chamber of Commerce and Pflugerville Chamber of Commerce. Our office emphasizes a family atmosphere where family truly comes first, rewarding hard work both professionally and financially.

Role Description

As a Customer Relations Representative, you are vital to our daily operations and customers’ success. You grow our agency through meaningful client relations, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products and services.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience in sales (outside sales, inside sales, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation

$60,000.00 – $70,000.00 per year.

Employment Statement

State Farm agents are independent contractors; their employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.