Style Encore Fort Myers

Job Description

Retail sales associate at an upscale resale women's clothing store. Our store revolves around the customer experience. Applicant will be expected to provide a high level of customer service and assist customers in an enthusiastic, timely, and knowledgeable manner. Sales associate will assist store management in daily store operations, including the buying of used merchandise. Here is your chance to work in a super fun retail environment with room to grow.

Areas of Responsibility

• Exhibit appropriate selling and buying behavior. Greet customers immediately upon entering, determine their needs, and handle all transactions in a professional and enthusiastic manner.
• Become familiar with products, brands, and prices, and make recommendations of products, including their features and benefits, to suit customers' needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
• Confidently buy used product. Reinforce customer' purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade, and educate the customer on our store concept.
• Price and ticket items based on pricing and buying guidelines. Follow merchandising plan to restock store. Maintain store displays, and follow store housekeeping and maintenance standards and procedures.
• Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc.
• Achieve personal and store goals by applying sound customer service and sales protocol.

Qualifications

• Prior retail experience preferred, but willing to train the right candidate.
• Proven customer service skills required.
• Ability to work well as a team member, accept constructive feedback, and follow directions.
• Excellent communication and interpersonal skills.
• Sales and goal driven.

Physical Requirements

• Ability to stand and walk for long periods of time, up to 8 hours a day.
• Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly.
• Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.
• Exposure to typical retail environment conditions and noise levels.
• Able to operate a computerized sales terminal.

Fast paced, upscale resale store for women and men's clothing. shoes, handbags and accessories. We buy and sell all day, every day.