Stratos Jets

Imagine soaring into a career where every day feels like an adventure! Join us in the exhilarating world of private aviation at Stratos Jets, where your role transcends the ordinary. You're not just coordinating flights; you're crafting bespoke travel experiences that span the globe. 

As a Flight Operations Associate, you'll dive into a dynamic blend of customer service & operations, becoming the heartbeat of our Flight Operations team. Under the guidance of the department's director, you'll ensure each journey is not just a flight, but a seamless, luxurious experience for our clients to remember well after arrival.

Qualifications, Education, & Experience

• Bachelor's degree or greater
• At least two years experience in the private aviation industry
• At least two years experience in customer service-related roles
• Basic knowledge of the Mac iOS operating system
• Strong communication, critical thinking, & multitasking skills
• Ability to work effectively individually as well as in a team environment

Benefits 

• 401K
• PTO

Responsibilities

Below is a list of the core responsibilities of an OA at Stratos Jets that will continue to evolve as we grow & innovate. Regardless, the OA ensures the safety & quality of our clients' experience to guarantee we always provide a white glove service. These responsibilities include, but are not limited to:

• Management of operator accounts & their fleets
• Handling insurance verifications, requests, & follow-ups with operators
• Facilitating the signing of trip contracts & securing bookings with operators
• Collaborating with clients & operators to update & synchronize itineraries
• Collection & processing passenger manifests
• Coordinating catering, ground transport, & any other special requests
• Conducting safety audits & ensuring assigned crews exceed our internal requirements
• Conducting final flight plan reviews in coordination with operators, caterers, chauffeurs, etc.
• Managing all communications related to booked flights among Stratos, its agencies, clients, operators, & any third-party service providers
• Flight following from 48 hours prior to departure through arrival

Employment Details

Status: Full-time

Type: Hybrid (subject to change)

Schedule: Five days a week at eight hours per shift (subject to change)

Experience: 2+ years in private Aviation

Location:

• Weekday mornings/afternoons at Stratos Jets' Orlando office (subject to change)
• Weekday evenings/nights as well as any weekend shifts remote (subject to change)

*Note: this position requires flexibility to work select nights & weekends as required

If you're ready to elevate your career to new heights, where each day offers a new horizon, Stratos Jets is your launchpad. Here, you're not just supporting trips; you're setting the course for exceptional travel experiences.