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Storrow Management

6 jobs near Columbus, OH

Assistant Property Manager

Storrow Management Llc

Manhattan, NY • On-site

$20 - $23/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

We are seeking a motivated, reliable, and customer-focused Assistant Manager to join our self-storage team in Elmhurst, NY. This is an excellent opportunity for someone with strong sales and customer service experience who is looking to grow within a fast-paced and expanding company.
Position Overview

As the Assistant Manager, you will support the Property Manager in overseeing the daily operations of the facility. You will play a key role in driving sales, maintaining excellent customer service, supporting facility operations, and ensuring the property remains clean, safe, and professionally maintained.
Key Responsibilities:

  • Assist with the daily operations of the storage facility
  • Promote and rent storage units to maximize occupancy and revenue
  • Meet and exceed monthly sales goals and performance targets
  • Sell retail merchandise including boxes, locks, tape, and packing supplies
  • Provide outstanding customer service in person, over the phone, and via email
  • Assist customers with move-ins, move-outs, transfers, and account inquiries
  • Handle collections, delinquent accounts, payment processing, and follow-up calls
  • Maintain accurate customer records, rental agreements, and reports
  • Conduct property walkthroughs to ensure cleanliness, organization, and safety
  • Perform light maintenance duties including sweeping, cleaning units, removing trash, changing light bulbs, and minor upkeep tasks
  • Prepare vacant units for new rentals
  • Monitor gate access, security systems, and overall property activity
  • Assist with opening and closing procedures
  • Support marketing and outreach efforts to increase rentals and visibility
  • Order and organize office, retail, and facility supplies as needed
  • Help resolve customer concerns in a professional and timely manner
  • Ensure company policies and operational procedures are followed
  • Assist the Property Manager with administrative duties and special projects
  • Maintain a professional appearance and positive attitude at all times
  • Perform additional duties as assigned by management
Qualifications:

  • Previous sales, retail, customer service, or assistant management experience preferred
  • Strong communication and interpersonal skills
  • Organized, dependable, and able to multitask effectively
  • Comfortable using computers and basic office software
  • Self-motivated with a strong work ethic and positive attitude
  • Ability to work independently and as part of a team
  • Ability to perform light physical labor and lift up to 50 lbs when necessary
  • Weekend availability required
  • Must reside in or near Elmhurst, Queens, NY
  • Employment contingent upon successful completion of a background check
  • Self-storage experience is a plus but not required
Compensation & Benefits:

  • Competitive hourly pay
  • Performance-based bonuses and incentives
  • Health benefits
  • Paid holidays, vacation, and sick time
  • Career advancement opportunities within a growing company
  • Employee discount on storage units
  • Supportive and team-oriented work environment
If you are driven, professional, and looking for a long-term opportunity with growth potential, we encourage you to apply today and join our growing team.
Pay: $20.00 - $23.00 per hour
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
Work Location: In person