Stivers Automotive Group

55 Stivers Automotive Group Jobs Hiring Near You

INVENTORY CLERK

Prattville, AL · On-site

$14.25 - $17.25/hr

About the Role: The Inventory Clerk plays a critical role in ensuring the accuracy and efficiency of inventory management within the transportation and warehousing sector. This position is ...

SERVICE TECH

Montgomery, AL · On-site

$15 - $25/hr

Installing service body, flatbeds, and dump beds. Candidate must have welding, fabricating, and fork lift training as well as be able to wire lighting and accessories. Candidate will need to own ...

TOW TRK DRIVER

Atlanta, GA · On-site

$18.25 - $24.75/hr

Job Title: Tow Truck Driver Location: Atlanta, GA Job Type: Full-Time Job Summary: We are seeking a reliable and skilled Tow Truck Driver to join our team in Atlanta, GA . This role involves safely ...

INVENTORY CLERK

Prattville, AL · On-site

$14.25 - $17.25/hr

About the Role: The Inventory Clerk plays a critical role in ensuring the accuracy and efficiency of inventory management within the transportation and warehousing sector. This position is ...

SERVICE TECH

Montgomery, AL · On-site

$15 - $25/hr

Installing service body, flatbeds, and dump beds. Candidate must have welding, fabricating, and fork lift training as well as be able to wire lighting and accessories. Candidate will need to own ...

Showing results 41-55

Stivers Automotive Group Jobs Information

Infographic showing various job openings at Stivers Automotive Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Appointment and Customer Care Specialist

Stivers Automotive Group

Birmingham, AL • On-site

$14.50 - $18.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Business Development Center Representative

The Business Development Center Representative (BDC Rep) handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls for due, overdue service clients; Special Order Parts (SOP) notifications; “we owes” scheduling calls and any additional outbound calls requested by management.

The BDC Rep must possess outstanding communication skills, a cheerful and enthusiastic disposition, and the ability to speak articulately. In addition, the BDC Rep must display great work ethics, project a “can do” attitude in the face of change, enjoy conducting outbound telephone calls with enthusiasm and support the goals and vision of the team.

RESPONSIBILITIES

  • Manages all incoming service appointment queries (either phone/text/e-mail) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
  • Responses (word tracks) in order to accurately answer all guest’s questions
  • Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer.
  • Transfer phone calls to Service Advisors
  • The ability to work flexible hours, to possibly include weekends
  • Being punctual to work and when returning from lunch and break with a full adherence to set schedule.
  • Following the “Client Care Center Policies and Procedures” manual.
  • Performs other duties as assigned

QUALIFICATIONS

  • Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) preferred
  • Proficient operational software techniques for DMS, Service CRM and any additional dealer-specific software.
  • Working knowledge of the industry
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Strong organizational and time management skills
  • Excellent telephone skills
  • Strong computer and internet skills

BENEFITS

  • Competitive Pay
  • Paid Time Off (PTO) after one year of employment
  • 401(k)
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Excellent Advancement Opportunities