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Steven Automotive Jobs Information

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    Infographic showing various job openings at Steven Automotive in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Steven Hyundai - Service Advisor

    Steven Automotive

    Harrisonburg, VA

    $45K - $100K/yr

    Other

    Medical, Dental, Vision, Retirement

    Posted yesterday


    Job description

    About Steven Hyundai

    Steven Automotive Group is excited to expand with the upcoming addition of Steven Hyundai. As one of the fastest-growing dealership groups in the region, we are building a team focused on growth, customer experience, accountability, and long-term success.

    Steven Hyundai will combine a modern service experience with a people-first culture that values teamwork, professionalism, and career development. We are looking for driven individuals who want to grow with a dealership that is investing heavily in its future, its employees, and its customers.

    If you’re looking for an opportunity to be part of something new, help shape a growing service department, and build a long-term automotive career, Steven Hyundai is the place for you.

    About the Role

    As a Service Advisor, you serve as the primary point of contact between our customers and the service department. This is a highly visible, customer-facing role that requires professionalism, empathy, strong communication skills, and the ability to thrive in a fast-paced environment.

    You will oversee the service experience from arrival to delivery, ensure accurate communication between customers and technicians, and help deliver a smooth, high-quality customer experience.

    This role is ideal for someone who enjoys problem-solving, building relationships, and working in a performance-driven environment where customer satisfaction matters.

    Key Responsibilities

    Greet customers promptly and ensure a welcoming, professional first impression across the service drive

    Listen actively to customer concerns and document vehicle issues accurately and thoroughly

    Clearly explain recommended services, diagnostics, timelines, and costs in easy-to-understand terms

    Coordinate closely with technicians and the parts department to ensure efficient workflow

    Monitor vehicle progress and provide proactive updates to customers throughout the repair process

    Present service recommendations with transparency, integrity, and professionalism

    Follow up with customers after service to ensure satisfaction and address any remaining concerns

    Maintain accurate repair orders and documentation

    Uphold dealership and manufacturer standards, policies, and procedures

    Qualifications

    Proven customer service experience required (automotive or service-related preferred)

    Previous Service Advisor experience preferred

    Strong communication and interpersonal skills

    Ability to multitask and stay organized in a fast-paced environment

    Basic understanding of automotive maintenance and repair preferred

    Comfortable using dealership systems and computer applications

    Valid driver’s license and clean driving record required

    High School Diploma or equivalent required

    Compensation

    Estimated annual earnings range: $45,000 – $100,000 based on performance

    Competitive commission-based compensation structure

    Schedule

    Day shift

    5-day work week

    Weekend availability may be required based on service department needs

    Benefits

    Medical, Dental, and Vision Insurance

    401(k) Retirement Plan

    Paid Training and Development

    Opportunities for Career Advancement

    Employee discounts on vehicles and services

    Access to industry-leading automotive software

    Why Join Steven Hyundai?

    This is more than just another Service Advisor opportunity — it’s a chance to help build the culture and future of a growing dealership from the ground up. Steven Automotive Group is investing in modern processes, strong leadership, advanced technology, and employees who want to grow long term.

    We believe great employees create great customer experiences, and we are committed to creating an environment where hardworking, customer-focused professionals can succeed and advance.

    Apply Today

    If you’re ready to grow your automotive career and be part of the exciting launch of Steven Hyundai, apply today and join a team that’s built for long-term success.

    Equal Opportunity Employer

    Steven Hyundai is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local