Steve Stanley Agency

We’re a small, growing property & casualty insurance agency based in the Polaris area of Columbus. We serve primarily Arizona and Ohio customers and value hard work, integrity, and excellent client service. We’re hiring a licensed insurance professional to start at 30 hours/week with the expectation of moving to full-time as the business expands. Hybrid and work-from-home options available.

Responsibilities

• Answer phones and respond professionally to customer inquiries
• Service personal and commercial lines customer needs
• Monitor delinquent accounts and contact customers to resolve past-due balances
• Enter new accounts and policy changes into the agency management system accurately
• Perform account retention and account rounding activities to identify opportunities
• Prepare and present quotes for new and renewal business
• Follow up on claims and keep clients informed of status and next steps
• Manage a small amount of social media marketing for the agency
• Collaborate with the team and support process improvements

Required qualifications

• Property & Casualty (P&C) license and Life & Health license (current and in good standing)
• Preferably 5+ years of experience in the insurance industry
• Experience servicing both personal lines and commercial lines accounts
• Strong phone and written communication skills and excellent customer service
• Detail-oriented with strong data-entry skills
• Self-motivated, reliable, and excited to grow with a small agency

Preferred

• Prior agency experience and familiarity with agency management systems and quoting tools
• Experience with small-business social media marketing
• Knowledge of EZLynx and Applied Epic software

What we offer

• Starting pay: $20/hour
• Flexible/hybrid schedule and work-from-home opportunities
• Opportunity to convert to full-time as the agency grows
• Supportive small-team environment and hands-on experience across multiple lines

Property and Casualty Insurance Agency