StepStone Group
StepStone Group

60 Stepstone Group Jobs Hiring Near You

Position Overview Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it ...

Position Overview Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it ...

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Account Manager is responsible ...

Help coordinate data integrations between StepStone's proprietary systems and external RFP platforms, communicating requirements and flagging issues as they arise. AI Tools & Automation * Use ...

Senior Data Analyst

Denver, CO

$89K - $113K/yr

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Senior Data Analyst partners with ...

Senior Data Analyst

Denver, CO

$89K - $113K/yr

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Senior Data Analyst partners with ...

Senior Data Analyst

Denver, CO

$89K - $113K/yr

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Senior Data Analyst partners with ...

Senior Data Analyst

Denver, CO · On-site

$89K - $113K/yr

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Senior Data Analyst partners with ...

Senior Data Analyst

Scottsdale, AZ · On-site

$85K - $108K/yr

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Senior Data Analyst partners with ...

Senior Data Analyst

Newton, MA · On-site

$94K - $119K/yr

Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. The Senior Data Analyst partners with ...

Showing results 41-60

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Infographic showing various job openings at Stepstone Group in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Desktop Support Analyst

$54K - $60K/yr

Other

Posted 9 days ago


Job description

Position Overview

Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone's users. Desktop Support provides centralized information and support management service to handle technology queries

Key Responsibilities:

  • Act as an initial point of contact for technical support requests by phone, email, and in person
  • Act as local IT point of contact for local office based issues
  • Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications
  • Contribute technical content and solutions, and maintain departmental procedures in the Knowledge Base
  • Understanding of basic networking and system administration
  • Contribute to IT projects
  • Resolve technical issues, identify and document persistent problems
  • Ensure a positive user experience through timely and professional service

Core Competencies:

  • Working knowledge of Windows 11, Office 365, Copilot, Active Directory, Exchange, Windows Server and Entra ID
  • PC hardware and software support
  • Ticketing and incident documentation
  • Managing Projects End to End
  • Testing and Evaluating new Technologies

Requirements:

  • Strong customer service and communication skills
  • Ability to communicate technical details to non-technical users
  • Ability to prioritize work load effectively
  • Able to work independently with minimal supervision
  • Good troubleshooting skills and willingness to seek out existing issues
  • Experience with ServiceNow a plus
  • Knowledge of Crestron Audio Visual equipment a plus

 Qualifications:

  • 1-3 years of technical support experience, desktop or helpdesk support preferred
  • 4 year college degree
  • ITIL Framework exposure a plus

Salary Range: $54,000 - $60,000

The salary range is an estimate of pay for this position.  Actual pay may vary depending on job-related factors that can include location, education, skill, and experience.  The salary range does not include any benefits or other forms of possible compensation that may be available to employees.

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