Starlink Forwarding

Job description Position: Bilingual Freight Forwarding Operations (OP) Specialist Location: Orange County, CA Job Type: Full-Time (Non-Exempt) Job Summary We are looking for a detail-oriented, bilingual (English & Mandarin) Operations Specialist to manage day-to-day ocean and air import/export shipments, coordinate with carriers, handle customs workflows, and ensure exceptional customer service. Key Responsibilities Shipment Execution: Handle end-to-end Air & Ocean (FCL/LCL) import/export bookings and schedules. Documentation & Customs: Prepare and process MBL/HBL, MAWB/HAWB, Delivery Orders, and customs clearance documents (ACE Portal). Vendor & Client Coordination: Communicate with carriers, truckers, warehouses, and overseas partners for timely cargo delivery and status updates. Billing: Issue client invoices and verify vendor billing against contracted rates. Qualifications Languages: Fully fluent in written and spoken English and Mandarin (Required). Experience: 2–5 years of hands-on experience in international freight forwarding. Knowledge: Solid grasp of NVOCC, Incoterms, and US Customs entry procedures. Skills: Proficient in Freight Management Systems (FMS) and MS Office. Legal US work authorization required. Benefits Competitive Salary Health, Dental, & Vision Insurance Paid Time Off (PTO) & Holidays