Standard Process

Standard Process

60 jobs near Columbus, OH

Front Desk Supervisor

Towson, MD · On-site

$19 - $20/hr

... brand service standards. ","updated_on":"2026-06-04T09:49:17Z","template":null,"country":"US ... Manage cash drawers, process payments, and assist with night audit reviews and account settlements.

Front Desk Supervisor

Towson, MD · On-site

$19 - $20/hr

... brand service standards. ","updated_on":"2026-06-04T09:49:17Z","template":null,"country":"US ... Manage cash drawers, process payments, and assist with night audit reviews and account settlements.

... high standards, and keeping the housekeeping department well-stocked with cleaning supplies ... processes and how to use a variety of cleaning supplies and equipment"},{"id":4589,"group_id":1477 ...

... png","is_resume_required":true,"refreshed_on":"2026-07-28T20:41:46Z","description":" We\u2019re ... Draft subpoenas and coordinate with process servers * Gather information about legal issues from ...

Orthodontist

Blaine, MN · On-site

$200K - $450K/yr

... png","is_resume_required":true,"refreshed_on":"2026-07-21T18:22:42Z","description":" Fast Paced ... Monitor patients' progress throughout the treatment process, making necessary adjustments as ...

Showing results 21-40

$19 - $20/hr

Full-time

Re-posted 12 days ago


Job description

{"preview":"The Hotel Front Desk Supervisor oversees daily front office operations, ensuring seamless guest experiences and efficient staff management. They act as the primary liaison between front desk agents and hotel management, handling escalated issues, staff training, scheduling, and ensuring adherence to brand service standards. ","updated_on":"2026-06-04T09:49:17Z","template":null,"country":"US","company_logo_url":"https:\/\/s3.amazonaws.com\/wh-logos\/71e068dc-f602-49f3-8e03-6ce26873ca9d.png","is_resume_required":true,"refreshed_on":"2026-06-03T20:27:24Z","description":"

The Hotel Front Desk Supervisor oversees daily front office operations, ensuring seamless guest experiences and efficient staff management. They act as the primary liaison between front desk agents and hotel management, handling escalated issues, staff training, scheduling, and ensuring adherence to brand service standards. <\/p>


<\/p>","title":"Front Desk Supervisor","company_slug":"sheraton-baltimore-north","qualifications":"

  • Requires 1-3 years of front desk or hotel operations experience, with previous supervisory experience highly preferred.<\/li>
  • Proficiency in Property Management Systems (PMS), Marriott.<\/li>
  • Exceptional conflict resolution, clear verbal\/written communication, and the ability to multitask under pressure.<\/li><\/ul>","responsibilities":"
    • Training:<\/strong> Onboard and continuously train new front office agents on hotel systems, safety procedures, and brand standards.<\/li>
    • Scheduling:<\/strong> Create and manage shift schedules to ensure adequate coverage during peak check-in\/out times.<\/li>
    • Mentorship:<\/strong> Act as a role model, providing daily direction, motivation, and performance feedback to the team.<\/li>
    • First Impressions:<\/strong> Ensure all guests are greeted, checked in, and checked out in a warm, efficient, and professional manner.<\/li>
    • Escalated Issues:<\/strong> Serve as the first point of escalation for guest complaints or special requests. Resolve billing discrepancies, room changes, and service recovery issues swiftly.<\/li>
    • Information Provision:<\/strong> Supply guests with information on hotel amenities, local attractions, and dining options.<\/li>
    • System Oversight:<\/strong> Monitor front desk, reservation, and communication systems for accuracy.<\/li>
    • Financial Accuracy:<\/strong> Manage cash drawers, process payments, and assist with night audit reviews and account settlements.<\/li>
    • Departmental Liaising:<\/strong> Coordinate with Housekeeping and Maintenance teams regarding room status, VIP arrivals, and maintenance requests.<\/li><\/ul>","company_website_url":"","company_about":"

      The newly renovated Sheraton Baltimore North Hotel sits in the heart of Towson\u2019s bustling business district, offering unmatched convenience to nearby corporate offices, universities, medical centers, and popular destinations such as Baltimore\u2019s Inner Harbor. Following a comprehensive and modern renovation, the hotel now features 282 fully renovated guest rooms designed with comfort and functionality in mind.<\/p>","key":"2ff3ec06987aabbf","is_closed":false,"remote_type":null,"parent_job_created_dt":"2026-06-03T20:25:29Z","stage":"open","created_on":"2026-06-03T20:25:29Z","canonical_job_url":"front-desk-supervisor-in-towson-md-us-2ff3ec06987aabbf","company_name":"Sheraton Baltimore North","location":"Towson, MD, US","compensation":"$19 - $20 hourly"}