Spilled Milk Ice Cream & Cereal Bar

General Manager, Spilled Milk Ice Cream & Cereal Bar (Daybreak)

• Recruit, hire, train, supervise, coach, and counsel Team Members
• Leadership of a professional, FUN & positive Team Member and Customer experience
• Ensure compliance with safety and sanitation regulations by following and enforcing ServSafe regulations
• Foster and lead environment of sales driving in all channels to meet sales budgets and forecasts
• Compile work schedules and reports
• Ensure shop is in compliance with all local, state and federal regulations
• Performs all Team Member job duties including scooping and other tasks to ensure great customer service
• Learn details of all machine & appliance functionality ensuring proper performance of equipment.
• Control inventory and purchased spend management
• Enforce Spilled Milk Ice Cream & Cereal Bar corporate policies and procedures
• Plan, organize, coordinate, and manage ice cream preparation and sales operations
• Analyze food service retail operations and cost effectiveness; communicate with Store Team and Corporate to implement improvements or changes, issues and concerns relating to ice cream menu items, service, menus, recipes, policies, operational procedures, facilities and equipment
• Place purchase orders for supplies, commodities and associated products and support for the purchase or requisition of retail & food service equipment
• Maintain recipes, pricing and portion control; maintain weekly and monthly reports as required.
• Maintain and report to Spilled Milk Ice Cream & Cereal Bar Support Center; temperature logs, receiving logs and packing lists, inventory control logs, Store Self-Assessment audits, sales and tip data
• Report Human Resources or Customer incidents to Spilled Milk Ice Cream & Cereal Bar Support Center

Note: The above points are not an all‑inclusive description of the job or job duties. Team Members in all positions may be asked to perform other duties when needed, during times of co‑worker’s absence, or to balance workloads, retail process and/or retail volume changes.

Position Requirements:

• 18 years old or older
• Open availability, Monday - Sunday, 40+ hours a week including evenings, weekends & holiday
• Leader of positivity!
• Have a current ServSafe Managers Food Handlers certification