Spectrum Medical Care Center

Pharmacy Manager

This position will be affiliated with Spectrum Medical Care Center (SMCC) under a separate business entity, PrideCare Rx. (This role will transition from Mesa to Phoenix, AZ starting in September 2026) SMCC is a non-profit healthcare organization based in Phoenix, Arizona, providing holistic, stigma-free care to all, with a long-standing and intentional focus on the LGBTQ+ and HIV+ communities. As one of Arizona's most trusted providers of culturally competent, gender-affirming, and inclusive care, SMCC offers a safe environment for primary, preventive, and specialty health services. We are especially known for our services related to HIV, HCV, and STI care, and our leadership in advancing health equity in Arizona.

Our Core Values:

• Patients First, Always
• Learn It. Own It. Do It
• One Team, One Community
• Relentless Improvement, Courageous Joy
• Pride in Every Person

POSITION OVERVIEW: The Pharmacy Manager is responsible for delivering high-quality, patient-centered pharmaceutical care with a focus on medication therapy management, adherence support, and education. This role supports our commitment to LGBTQ+-affirming healthcare by ensuring patients feel respected, informed, and empowered in managing their medications. The Pharmacy Manager collaborates closely with providers, medical staff, and care coordinators to ensure safe, effective, and culturally competent medication practices.

KEY RESPONSIBILITIES

• Provide comprehensive pharmaceutical care including medication dispensing, counseling, and patient education.
• Review prescriptions for accuracy, interactions, contraindications, and appropriate dosing.
• Support medication therapy management (MTM) programs and monitor patient adherence, especially for chronic conditions such as HIV, PrEP/PEP, hormone therapy, and behavioral health medications.
• Collaborate with providers to optimize treatment plans and resolve medication-related issues.
• Offer clinical guidance on medication protocols, formularies, and best practices.
• Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
• Maintain accurate records in accordance with federal and state regulations.
• Ensure compliance with Arizona Board of Pharmacy requirements and internal quality standards.
• Provide culturally competent, affirming care to LGBTQ+ patients and those affected by HIV/AIDS.
• Identify pharmacy performance trends and opportunities for improvement
• Assist in managing inventory, ordering, and controlled substance logs.
• Participate in quality improvement initiatives, audits, and staff training as needed.
• Support patients in navigating insurance coverage, prior authorizations, and medication assistance programs.

QUALIFICATIONS Minimum Qualifications

• Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy with equivalent experience required.
• Active Arizona Pharmacist License in good standing.
• Previous experience in clinical, outpatient, or specialty pharmacy strongly preferred.
• Experience with HIV care, PrEP/PEP, hormone therapy, or LGBTQ+-affirming healthcare is a plus.
• Excellent communication, counseling, and problem-solving skills.
• Ability to work collaboratively within a multidisciplinary care team.
• Strong commitment to providing inclusive, culturally sensitive care.
• Must be able to obtain an Arizona Fingerprint Clearance Card during background check process. (Required)

Preferred Skills & Competencies

• Knowledge of medication management for chronic and infectious diseases.
• Familiarity with electronic health records (EHR) and pharmacy management systems.
• Understanding of insurance processes, prior authorizations, and patient assistance programs.
• Ability to create a welcoming and affirming environment for diverse patient populations.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods in a professional office environment.
• Must be able to lift, carry, push, or pull up to 40 lbs.
• Must be able to communicate clearly in person and by telephone.
• Regular use of computers, phones, and standard office equipment.

Compensation/Benefits/Total Rewards: Salary Range: $140,000 - $158,000 DOE

• Comprehensive medical, dental, and vision insurance, eligible on the first day of the month following your start date.
• Company-Paid Life Insurance Policy of $50,000.
• Company-Paid Parental Leave
• Additional optional benefits such as: Voluntary Life/AD&D, Accident, Cancer Protection, Hospital, and Short-Term Disability Insurance.
• 403(b) Plan with a 3% company match, eligible after first pay period.

Paid Time Off:

• 120 hours of Vacation time, 4.62 hours accrued bi-weekly starting date of hire. Available to use after the first day of employment.
• 1 week, 40 hours of Paid Sick Leave accrued bi-weekly starting date of hire. Available to use after the first day of employment.
• 9 annual paid holidays.
• You are also entitled to carry over 80 hours of PTO into the following calendar year.

PERSONAL ATTRIBUTES

• Hungry – We expect everyone to strive for greatness and achievement.
• Inclusive --We create and promote a work environment where EVERYONE can thrive.
• Resilient – We don't let small setbacks or major adversity stop us from achieving our goals.
• Empowered – Self-motivation is our secret sauce to success.
• Curious -- Curiosity can lead to greater happiness and motivation in both work and life.
• Reliable -- You are accountable, and you take ownership of your tasks and commitments.

DIVERSITY, EQUITY, & INCLUSION AT SPECTRUM MEDICAL CARE CENTER At Spectrum Medical Care Center, we believe exceptional care begins with an inclusive team. We are committed to building a workplace where every individual—regardless of background, identity, or experience—feels respected, supported, and empowered to thrive. We celebrate the diversity of our patients, staff, and communities, and we strive to create equitable opportunities for all. Our mission-driven culture values compassion, collaboration, and continuous learning—because when every voice is heard, we deliver better care and stronger outcomes. Spectrum Medical Care Center is proud to be an Equal Opportunity Employer. We welcome candidates of all races, ethnicities, genders, ages, abilities, sexual orientations, gender identities, and lived experiences to join us in advancing health and well-being for everyone we serve. DISCLAIMER Employment Notice: This position operates in collaboration with Spectrum Medical Care Center but is not employed by Spectrum Medical Care Center. The successful candidate will be hired by PrideCare Rx, a separate and independent legal entity, which will serve as the employer of record for all purposes.