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69 Specialty Rx Front Office Representative Jobs Hiring Near You

We are seeking a highly motivated and professional Front Office Representative to be the welcoming face of our organization. In this pivotal role, you will be the first point of contact for our ...

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Front Office Representative

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$17.75 - $21.25/hr

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Front Office Representative About DigiTalkTell: DigiTalkTell is a leading provider of innovative digital communication solutions. We are dedicated to delivering cutting-edge technology and ...

Front Office Representative

Washington, DC · On-site

$17.75 - $21.25/hr

We are seeking a highly professional and personable Front Office Representative to join our dynamic team. The ideal candidate will be the first point of contact for our clients, visitors, and staff ...

Showing results 21-40

$14.25 - $16.75/hr

Full-time

Re-posted 2 days ago


Southeast Orthopedic Specialists rating

3.4

Company rating: 3.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Front Office Representative

Location: Southside Clinic (Jacksonville, Fl)

About Us
Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic care. We are committed to delivering accessible, five-star orthopedic services while continuing to grow with our patients and communities.

Position Summary
The Front Office Representative provides excellent customer service and supports efficient front office operations. This role assists with patient check-in, scheduling, insurance verification, and payment collection while maintaining a professional and welcoming environment.

Key Responsibilities

  • Greet and check in patients promptly and professionally
  • Collect and verify patient demographic, insurance, and consent information
  • Schedule appointments and follow-up visits
  • Verify insurance eligibility, referrals, and authorizations
  • Collect copays, coinsurance, and outstanding balances
  • Answer basic billing and insurance questions and escalate complex issues as needed
  • Scan and update patient documents accurately
  • Communicate schedule delays to patients in the lobby
  • Maintain and balance a secure cash drawer daily
  • Follow front office procedures and HIPAA guidelines
  • Maintain a clean, organized, and confidential workspace


Qualifications

  • High school diploma or GED preferred
  • Minimum of 1 year of front office or patient registration experience in a medical setting
  • Knowledge of insurance processes, medical terminology, and scheduling systems
  • Strong communication and customer service skills
  • Ability to handle sensitive situations with empathy and professionalism
  • Bilingual (English/Spanish) strongly preferred
  • Payment collection experience preferred


Work Environment & Physical Requirements

  • Standard medical office environment
  • May require travel between clinic locations
  • Ability to sit, stand, bend, and use a computer throughout the day

What Southeast Orthopedic Specialists employees say

Pay

Hours and flexibility

Workplace

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