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What is it like to work at Southern Management?

Southern Management is a company that values a collaborative and entrepreneurial spirit, fostering a dynamic work environment where employees can grow and contribute to the organization's success.

The company's team structure is designed to encourage open communication and teamwork, with a flat organizational hierarchy that allows employees to take on diverse roles and responsibilities. Southern Management's mission is to provide exceptional customer service and deliver high-quality management services to its clients.

Working at Southern Management may appeal to individuals who are passionate about real estate and property management, as the company offers opportunities for professional growth and development in a fast-paced and dynamic industry.

What makes Southern Management an attractive place to work?

Southern Management is a well-established and respected property management company with a long history of delivering exceptional results in the industry. The company fosters a dynamic work environment that encourages collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a supportive and inclusive setting. By joining Southern Management, individuals can contribute to the company's mission of providing high-quality living experiences and enjoy opportunities for career advancement and personal development in a stable and rewarding work environment.

What other companies are hiring for Maintenance Supervisor jobs?

What are the most popular jobs at Southern Management?

Infographic showing various Maintenance Supervisor job openings at Southern Management in the United States as of September 2026, with employment types broken down into 60% Full Time, 14% Part Time, and 26% Temporary. Highlights an 100% Physical job distribution.

Resident Relations Coordinator

Silver Spring, MD

Southern Management Corporation
See more jobs at Southern Management Corporationexternal

Full-time

Re-posted 28 days ago

Job description

Duties and Responsibilities

  • Establish and achieve specific goals for reducing turnover rates including promoting longer lengths of residency
  • Continued development and implementation of a proactive Annual Customer Care Plan
  • Assist Property Manager with the quality assurance and resident satisfaction including handling resident concerns/requests
  • Develop and maintain a positive and useful relationship with the local government and community organizations
  • Assist in Overseeing the efficient professional flow of clerical duties and procedures in the office
  • Assist in all emergency situations
  • Prepare the monthly newsletter
  • Contact and meet with the residents that have given notice
  • Conducts move-in orientations
  • Maintain, coordinate, and document community room reservations and satisfaction
  • Contribute to the team's effort by accomplishing tasks and assisting with projects as needed
  • Perform various other duties as assigned by Property Manager and/or Supervisor

Skills Required

  • Ability to keep accurate and neat records, meet deadlines, and perform simultaneous multiple tasks
  • Strong verbal and written communication skills. Ability to cooperatively maintain positive relations with SMC management, residents, fellow team members, the public and local government and community organizations
  • Exceptional interpersonal skills, self-motivational skills, and organizational skills
  • Ability to handle stress, pressure, and emergency situations with poise and sensitivity
  • Working knowledge with MicrosoftA Office 2000
  • Proficient use of Yardi as it relates to job responsibilities within 60 days of training
  • Effective problem solving skills
  • Excellent customer service and sales skills
  • Must be goal oriented with regards to management objectives
  • Southern Difference Institute Graduate or attendee

Key Performance Indicators

  • Exhibits the following performance expectations:

oTeamwork

oDependability a

oCommunication

oUnderstands Role, Responsibilities and Job Skills

oTime Management and Planning

oQuality of Work

oSafety

  • Turnover percentage rates decrease or maintain in accordance with goals/budget
  • Expenses meet or are less than budget for resident retention, other marketing, and recreational/social line item expenses
  • Increase resident involvement in community activities
  • Successful implementation of the Annual Customer Care Plan

Organizational Awareness / Civic Social Responsibility

  • Have and embrace a thorough understanding and knowledge of Southern Management Corporation's Strategic Foundation -- it's Mission, Vision, and Values. Promote awareness of how work performance has an impact on community, hospitality, commercial and corporate team measures, as well as Southern Management Corporation as a whole
  • Promote Southern Management Corporation's Strategic Foundation and ensures goals are aligned with the company's Mission, Vision, and Values; taking innovative approaches to foster performance excellence and continuous improvement
  • Communicate, encourage and support social responsibility and participation in company events and special projects which impact the greater community, region, state or cause
  • Act as a positive role model of organizational awareness by promoting the success of Southern Management Corporation and its diverse communities, hotels, and office buildings
  • Understands how the STARcard measurements are considered Key Performance Indicators of the organization's Strategic Objectives

Must have a high school diploma or GED with a minimum of ( 3 ) years experience as a leasing professional, administrative assistant, or bookkeeper in property management, real estate or related discipline

Apply