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Smithers Environmental Risk Sciences

61 Smithers Jobs Hiring Near You

Smithers

Client Success Specialist

Wareham, MA · On-site

$31 - $41/hr

Smithers Environmental Risk Sciences division is seeking applicants for a full-time Client Success Specialist at our Wareham, MA location. Job Summary The Client Succes Specialist is responsible for ...

New

Smithers

Associate Chemist

Wareham, MA · On-site

$25/hr

Smithers Environmental Risk Sciences division is seeking applicants for two full-time Associate Chemists at our Wareham, MA location. Job Summary Position is expected to perform a variety of routine ...

New

Smithers

Client Account Manager

Wareham, MA · On-site

$65K - $85K/yr

Smithers Environmental Risk Sciences division is seeking applicants for a full-time Client Account Manager at our Wareham, MA location. Job Summary The Client Account Manager is responsible for ...

New

Smithers

Technical Specialist - Chemistry

Akron, OH · On-site

Stay at the forefront of scientific advancements in E&L, contributing to the growth and evolution ... At Smithers, we provide an environment where technical excellence thrives. Our employees benefit ...

Smithers

Associate Research Scientist

Gaithersburg, MD · On-site

$75K - $100K/yr

Smithers PDS LLC (Pharmaceutical Development Services) brings new drugs to market by providing pre ... BA/BS in Biological or Physical Sciences and at least 3 - 5 years of relevant experience, MS in ...

Smithers

Package Testing Laboratory Technician

Lansing, MI · On-site

$17 - $22.50/hr

... science, technology, and problem-solving? Join Smithers Package Testing , a global leader in ... Experience in manufacturing, warehouse, laboratory, technical, or testing environments is a plus ...

Smithers

Associate Chemist

Columbus, OH · On-site

$23.50 - $31/hr

Smithers Cannabis Testing Services division is seeking applicants for a full-time Associate Chemist ... a scientific discipline preferred. * Experience in a laboratory environment is preferred.

Smithers Group

Client Success Specialist

Wareham, MA · On-site

$31 - $41/hr

Smithers Environmental Risk Sciences division is seeking applicants for a full-time Client Success Specialist at our Wareham, MA location. Job Summary The Client Succes Specialist is responsible for ...

New

Smithers Group

Associate Chemist

Wareham, MA · On-site

$25/hr

Smithers Environmental Risk Sciences division is seeking applicants for two full-time Associate Chemists at our Wareham, MA location. Job Summary Position is expected to perform a variety of routine ...

New

Smithers Group

Client Account Manager

Wareham, MA

$65K - $85K/yr

Smithers Environmental Risk Sciences division is seeking applicants for a full-time Client Account Manager at our Wareham, MA location. Job Summary The Client Account Manager is responsible for ...

New

Slrconsulting

Environmental Risk Assessor

Vancouver, BC

CA$75K - CA$115K/yr

As our newest Environmental Risk Assessor , you will playan important rolein supporting this ... Graduate degree in biology, toxicology, chemistry, soil science, geoscience, or related scientific ...

Slrconsulting

Environmental Risk Assessor

Ottawa, ON

CA$75K - CA$115K/yr

As our newest Environmental Risk Assessor , you will playan important rolein supporting this ... Graduate degree in biology, toxicology, chemistry, soil science, geoscience, or related scientific ...

Slrconsulting

Environmental Risk Assessor

Toronto, ON · On-site

CA$75K - CA$115K/yr

As our newest Environmental Risk Assessor , you will playan important rolein supporting this ... Graduate degree in biology, toxicology, chemistry, soil science, geoscience, or related scientific ...

Slrconsulting

Environmental Risk Assessor

Vancouver, BC

CA$75K - CA$115K/yr

As our newest Environmental Risk Assessor , you will play an important role on a team whose work is ... Graduate degree in biology, toxicology, chemistry, or related scientific field * 5- 10+ years of ...

AECOM

Environmental Risk Assessor

Burnaby, BC · On-site

Join us. AECOM is seeking an intermediate environmental risk assessor to join our Canada ... Sc. in Toxicology, Biological Sciences, Environmental Science, Ecology, Public Health, or related ...

Slrconsulting

Environmental Risk Assessor

Nanaimo, BC · On-site

CA$75K - CA$115K/yr

As our newest Environmental Risk Assessor , you will play an important role on a team whose work is ... Graduate degree in biology, toxicology, chemistry, or related scientific field * 5- 10+ years of ...

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Smithers Environmental Risk Sciences Jobs Information

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Infographic showing various job openings at Smithers in the United States as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Physical job distribution.

Client Success Specialist

Smithers

Wareham, MA • On-site

$31 - $41/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Smithers Environmental Risk Sciences division is seeking applicants for a full-time Client Success Specialist at our Wareham, MA location.
Job Summary
The Client Succes Specialist is responsible for retaining, growing, and strengthening relationships with existing clients by serving as their trusted business partner and primary point of contact. This role owns client satisfaction and customer retention.
The Client Success Specialist works proactively to understand each client's evolving business needs, identify opportunities to expand services, and ensure exceptional service delivery through collaboration with internal teams. Success in this role is measured by client retention, revenue growth, customer satisfaction, and long-term strategic partnerships.
Key Responsibilities:
Client Relationship Management
  • Serve as the primary relationship owner for an assigned portfolio of client accounts.
  • Build trusted, long-term relationships with key stakeholders and decision-makers.
  • Develop a deep understanding of each client's business objectives, challenges, and strategic priorities.
  • Conduct regular business reviews to evaluate performance, discuss upcoming needs, and identify opportunities for continuous improvement.
  • Act as the client's advocate within the organization to ensure expectations are met or exceeded.

Account Growth & Retention
  • Develop and execute account plans that support client retention and revenue growth.

  • Identify expansion opportunities within existing accounts and qualify opportunities before transitioning commercial ownership to the Sales Representative when a proposal, pricing discussion, or new contract is required.

  • Monitor contract renewals and proactively manage renewal discussions.
  • Maintain high client retention.

Customer Success
  • Ensure clients receive exceptional service throughout the customer lifecycle.
  • Monitor customer satisfaction and resolve issues quickly through effective coordination with Operations, Technical Teams, Finance, and Customer Support.
  • Identify potential risks to client relationships and implement proactive retention strategies.
  • Drive continuous improvement by gathering customer feedback and recommending service enhancements.

Cross-Functional Collaboration
  • Partner closely with Operations to ensure successful execution of client work.
  • Coordinate with Technical Subject Matter Experts to address client questions and provide consultative support.
  • Collaborate with Finance regarding pricing updates, invoicing questions, and contract renewals.
  • Work with Business Development and Sales to transition expansion opportunities requiring new commercial agreements.
  • Ensure smooth communication across departments to deliver a seamless customer experience.

Qualifications
  • Demonstrated success managing strategic client relationships.
  • Demonstrated ability to build and maintain strong, collaborative relationships while holding individuals and teams accountable for commitments, performance expectations, and project deliverables.
  • Experience in scientific, laboratory, environmental, healthcare, pharmaceutical, or other technical service industries is preferred.
  • Excellent communication, problem-solving, project management skills

Smithers offers a comprehensive and competitive benefits program designed to support employees' health, financial security, and overall well-being. Benefits include medical, dental, and vision coverage; health reimbursement and flexible spending accounts; wellness programs and health advocacy services; life, accidental death and dismemberment, and disability insurance; employee assistance and legal plans; pet insurance; participation in the Company's retirement plan; and paid time off.
The pay rate for this role is $31.00 - $41.00 per hour, based on relevant experience, skills, and qualifications.
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For further information, please review the Know Your Rights notice from the Department of Labor.

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