Smartcomm

59 jobs near Columbus, OH

Remote * 7 to 12 years in Customer Communications Management (CCM) using SmartComm (Thunderhead). * OCM (Prosci, ADKAR, APMG) * Technical Knowledge: Strong skills in JavaScript, XML, XSLT, and REST ...

Remote * 7 to 12 years in Customer Communications Management (CCM) using SmartComm (Thunderhead). * OCM (Prosci, ADKAR, APMG) * Technical Knowledge: Strong skills in JavaScript, XML, XSLT, and REST ...

Guidewire Lead Developer

Lake Dallas, TX · On-site +1

$57.25 - $75/hr

Create, modify, and maintain SmartCOMM templates and related configurations for document generation * Collaborate with business and technical teams to deliver solutions aligned with P&C insurance ...

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Support document integration between SmartCOMM and internal systems. * Participate in Agile ceremonies and workshops for requirements elaboration. * Assist with documenting business requirements ...

Mulesoft Architect

Fort Wayne, IN · On-site

$69.75 - $90/hr

Experience with SmartCOMM (Smart Communications) is highly preferred to support customer communication management integrations. Key Responsibilities: * Design and architect scalable, secure, and high ...

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Design, develop, and maintain CCM solutions using SmartCOMM, xPression, and Thunderhead applications to meet business requirements. * Data Transformation: Perform data transformation tasks, including ...

Become the domain expert of business processes and supporting systems, including AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm, with the ability to understand system logic, data ...

Become the domain expert of business processes and supporting systems, including AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm, with the ability to understand system logic, data ...

Showing results 21-40

SmartCOMM Product Owner

Wayne, PA • On-site

Contractor

Re-posted yesterday


Job description

Role - SmartCOMM Product Owner

Location – Wayne, PA

Duration – 3 Months Contract-to-Hire

Key Responsibilities:

  • Own and drive the product vision and roadmap for Smart Communications / Document management capabilities.
  • Define and prioritize features, user stories, and product backlog items (PBIs) to align with business goals and regulatory requirements.
  • Collaborate with cross-functional teams including business stakeholders, architects, and developers to ensure end-to-end understanding of the document lifecycle (e.g., origination, HR, partner onboarding).
  • Lead the design and implementation of a new rules engine to support dynamic document generation based on state-specific or policy-specific changes.
  • Evaluate and optimize current usage of Smart Communications and DocuSign to ensure full potential is being leveraged.
  • Act as the voice of the customer and business, ensuring that solutions deliver value incrementally and efficiently.
  • Identify and remove delivery bottlenecks, driving performance and continuous improvement.
  • Translate complex requirements into clear, actionable plans and guide the team through execution.

Qualifications:

  • 10+ years of experience in digital transformation projects
  • 5+ years of experience as a Product Owner or Sr business Analyst in a Customer communication management / document management projects
  • Strong understanding of CCM platforms, ideally with exposure to Smart Communications and DocuSign.
  • Experience leading product development in environments with complex business rules and compliance needs.
  • Ability to see the “big picture” and translate vision into actionable steps.
  • Excellent communication, stakeholder management, and leadership skills.
  • Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
  • Experience working with or integrating rules engines is a strong plus.

Preferred Skills:

  • Experience with document generation platforms (e.g., Exstream, SmartComm).
  • Understanding of enterprise architecture and system integration flows
  • Ability to work in a fast-paced, delivery-focused environment.
  • Understanding of forms design / layout elements (font sizes, types and families, bar codes, margins, graphical elements, color palettes, data tags, page assembly…)
  • Ability to express rules in decision tables, pseudo code or other structured methods easily translatable to rules engine usage
  • Preferred knowledge and experience: Document generation technology, print and mailing processes, and forms definition tool experience.