Skyone Group

We are a Southern California real estate investment and property management firm seeking a bilingual Administrative Assistant / Property Management Assistant to support our Property Manager and assist with the day-to-day operations of our portfolio.

This is a full-time, in-office position in Los Angeles and is ideal for someone who is organized, dependable, professional, and interested in building a long-term career in property management. The ideal candidate is fluent in both English and Spanish, comfortable communicating with tenants and vendors, detail-oriented with administrative tasks, and preferably has experience with Rent Manager or similar property management software.

Key Responsibilities

• Answer and route incoming phone calls in a professional and courteous manner
• Communicate with tenants, vendors, and residents in both English and Spanish
• Assist with rent entry, lease data entry, and maintaining accurate tenant records
• Take maintenance calls and create work orders
• Collect, scan, upload, and organize lease files, notices, insurance certificates, and tenant correspondence
• Maintain rent rolls, tenant contact lists, and unit/suite availability trackers
• Support the Property Manager with administrative and operational tasks
• Enter and update information in property management software, preferably Rent Manager
• Help track leases, notices, tenant communications, and property files
• Schedule appointments, inspections, vendor meetings, and property visits
• Assist with general office duties and follow-up tasks
• Provide support with basic property management coordination as needed

Qualifications

• Fluent in English and Spanish, both written and spoken
• 1–3 years of administrative, office, receptionist, or property management support experience
• Prior experience in property management, real estate, construction, or a related field preferred
• Experience with Rent Manager preferred; experience with Yardi, AppFolio, or similar software is a plus
• Comfortable with Microsoft Outlook, Excel, Word, and PDF/document management
• Experience handling tenant calls, collections calls, or maintenance coordination is a plus
• Experience with data entry and recordkeeping in a fast-paced office
• Strong organizational skills and attention to detail
• Professional phone manner and strong communication skills
• Ability to multitask and work well in a team environment

Preferred Traits

• Highly organized and process-oriented
• Team player, but able to work independently
• Dependable and punctual
• Comfortable switching between administrative work and tenant-facing work
• Reliable, proactive, and responsive
• Strong follow-through and willingness to take initiative