Desert Garden RV Park, part of the Sky Resorts family, is seeking a friendly, organized, and self-motivated Guest Services amp; Reservations Specialist to join our team. This position serves as the ...
New
Sky Resorts
8 jobs near Columbus, OH
Desert Garden RV Park, part of the Sky Resorts family, is seeking a friendly, organized, and self-motivated Guest Services amp; Reservations Specialist to join our team. This position serves as the ...
New
Call Center Lead
$25 - $30/hr
We are seeking a motivated Call Center Lead to oversee our call center operations and drive revenue growth for Sky Resorts. This individual will be responsible for leading a team of call center ...
Call Center Lead
$25 - $30/hr
We are seeking a motivated Call Center Lead to oversee our call center operations and drive revenue growth for Sky Resorts. This individual will be responsible for leading a team of call center ...
Project Manager
$80K - $90K/hr
Project Manager Sky Resorts | RV Park amp; MH Communities | Seasonal / Northern Michigan-Based | Full Time Sky Resorts owns and operates RV and manufactured home (MH) communities in Michigan, Arizona ...
Project Manager
$80K - $90K/hr
Project Manager Sky Resorts | RV Park amp; MH Communities | Seasonal / Northern Michigan-Based | Full Time Sky Resorts owns and operates RV and manufactured home (MH) communities in Michigan, Arizona ...
Project Manager Sky Resorts | RV Park amp; MH Communities | Seasonal / Northern Michigan-Based | Full Time Sky Resorts owns and operates RV and manufactured home (MH) communities in Michigan, Arizona ...
Project Manager Sky Resorts | RV Park amp; MH Communities | Seasonal / Northern Michigan-Based | Full Time Sky Resorts owns and operates RV and manufactured home (MH) communities in Michigan, Arizona ...
New Home Sales Consultant
$21 - $23/hr
Sky Resorts is more than just a place to buy a home -- it's a lifestyle-driven experience built around connection, hospitality, and resort-style living . Across our communities, we welcome guests ...
New Home Sales Consultant
$21 - $23/hr
Sky Resorts is more than just a place to buy a home -- it's a lifestyle-driven experience built around connection, hospitality, and resort-style living . Across our communities, we welcome guests ...
New Home Sales Consultant
$21 - $23/hr
Sky Resorts is more than just a place to buy a home -- it's a lifestyle-driven experience built around connection, hospitality, and resort-style living . Across our communities, we welcome guests ...
New Home Sales Consultant
$21 - $23/hr
Sky Resorts is more than just a place to buy a home -- it's a lifestyle-driven experience built around connection, hospitality, and resort-style living . Across our communities, we welcome guests ...
The Opportunity We are seeking a Sales Consultant who thrives in a dynamic environment and excels at building relationships, guiding buyers through the sales journey, and closing with confidence.
The Opportunity We are seeking a Sales Consultant who thrives in a dynamic environment and excels at building relationships, guiding buyers through the sales journey, and closing with confidence.
Camp Host
$16.90/hr
We are looking for an energetic, friendly, and guest-focused Seasonal Guest Experience Guide to help create an exceptional stay for our RV Resort guests. This position plays a key role in welcoming ...
Camp Host
$16.90/hr
We are looking for an energetic, friendly, and guest-focused Seasonal Guest Experience Guide to help create an exceptional stay for our RV Resort guests. This position plays a key role in welcoming ...
$15.15/hr
Full-time
Posted 2 days ago
Job description
Desert Garden RV Park, part of the Sky Resorts family, is seeking a friendly, organized, and self-motivated Guest Services amp; Reservations Specialist to join our team.
This position serves as the primary point of contact for guests, residents, and prospective visitors while managing the day-to-day operations of our front office. As the sole office team member at this smaller resort, the successful candidate will be comfortable working independently, taking initiative, staying productive throughout the day, and providing exceptional customer service with minimal supervision.
While guest traffic in the office is generally light, this role plays an important part in supporting Sky Resorts' reservation call center operations and will spend a significant portion of the day assisting guests by phone. In addition to guest services and reservations, the position includes light housekeeping responsibilities in common areas, monthly utility meter readings, and other administrative and property support tasks as needed.
Schedule
This position serves as the primary point of contact for guests, residents, and prospective visitors while managing the day-to-day operations of our front office. As the sole office team member at this smaller resort, the successful candidate will be comfortable working independently, taking initiative, staying productive throughout the day, and providing exceptional customer service with minimal supervision.
While guest traffic in the office is generally light, this role plays an important part in supporting Sky Resorts' reservation call center operations and will spend a significant portion of the day assisting guests by phone. In addition to guest services and reservations, the position includes light housekeeping responsibilities in common areas, monthly utility meter readings, and other administrative and property support tasks as needed.
Schedule
- Approximately 30 hours per week
- Five days per week
- Typical schedule: 9:00 AM – 3:00 PM
- Additional hours may be available during peak season
Compensation amp; Benefits
- Competitive hourly wage based on experience
- Complimentary RV site may be provided as part of the compensation package for the right candidate
- Employee responsible for electric usage
- Opportunity to work in a friendly, resort-style environment
Key Responsibilities
Guest Services amp; Front Office
Guest Services amp; Front Office
- Serve as the primary point of contact for guests, residents, and visitors
- Welcome guests and assist with inquiries in a professional and friendly manner
- Assist with check-ins, check-outs, and general guest service needs
- Process incoming mail and packages
- Maintain accurate guest and reservation records
- Manage daily office operations independently and efficiently
- Ensure the office remains organized, professional, and welcoming
Reservations amp; Call Center Support
- Answer incoming reservation and guest service calls promptly and professionally
- Assist guests with making, modifying, and canceling reservations
- Provide accurate information regarding rates, availability, resort amenities, and policies
- Match guests with appropriate RV sites based on their equipment and needs
- Promote additional nights, upgraded site options, and resort amenities when appropriate
- Support Sky Resorts' centralized reservation efforts by assisting with reservation calls across multiple properties
- Follow up with guests as needed to ensure excellent customer service
- Collaborate remotely with resort and call center staff to ensure reservation information remains accurate and up to date
Property amp; Administrative Support
- Monitor office supplies and communicate operational needs to management
- Help maintain a clean, organized, and welcoming office environment
- Perform light housekeeping duties in common areas, including the clubhouse, laundry facilities and public restrooms
- Conduct utility meter readings throughout the resort as scheduled, requiring occasional outdoor walking and activity
- Assist with administrative projects and seasonal tasks as needed
- Identify opportunities to improve processes, organization, and guest service experiences
- Take initiative during slower periods by completing administrative, organizational, and property support tasks
Qualifications
- Previous experience in customer service, hospitality, front desk operations, reservations, office administration, or call center environments preferred
- Strong customer service and communication skills
- Comfortable answering phones for a significant portion of the workday
- Ability to work independently with minimal supervision
- Highly organized with strong time-management skills
- Self-motivated and proactive with a strong sense of initiative
- Comfortable making decisions and solving problems independently
- Basic computer skills and ability to learn reservation management software
- Ability to multitask and shift priorities throughout the day
- Professional, friendly, and service-oriented demeanor
- Dependable, accountable, and reliable
About Sky Resorts
Sky Resorts manages RV parks and manufactured home communities with a mission to develop communities where profits are married to purpose, where people truly matter.
Our properties include Sky Valley Resort and Caliente Springs Resort in Desert Hot Springs, California; Arizona Oasis RV Resort and Desert Garden RV Park in Arizona; Pine Pond Homes in Michigan; Black Meadow Landing and Ocotillo RV Resort in California.
Why Join Us?
- Enjoy a relaxed resort atmosphere in beautiful Quartzsite, Arizona
- Work independently and take ownership of your role
- Opportunity to build hospitality, reservations, and guest service experience
- Make a direct impact on the guest experience every day
- Be part of a growing company dedicated to creating exceptional communities and guest experiences
If you are a self-starter who enjoys working independently, helping guests, and staying productive in a dynamic environment, we'd love to hear from you. Apply today to join the Desert Garden RV Park team.