Guide the customer throughout the Simpro Group journey and facilitate all resources offered. * Identify inefficiencies between the customer and their software, inefficiencies with workflows and ...
Simpro Software
28 Simpro Software Jobs Hiring in Florida
Guide the customer throughout the Simpro Group journey and facilitate all resources offered. * Identify inefficiencies between the customer and their software, inefficiencies with workflows and ...
What You'll Do Platform Ownership Own the roadmap and day-to-day operations of Simpro's CRM ... or vertical software * Integration fluency: Solid understanding of API-based integrations ...
What You'll Do Platform Ownership Own the roadmap and day-to-day operations of Simpro's CRM ... or vertical software * Integration fluency: Solid understanding of API-based integrations ...
Customer Support Representative
$15.25 - $20.75/hr
... with Simpro Group customers, and internal stakeholders. What You'll Do * Efficiently handle high ... Proactively identify technical issues with the software and accurately report them through our ...
Customer Support Representative
$15.25 - $20.75/hr
... with Simpro Group customers, and internal stakeholders. What You'll Do * Efficiently handle high ... Proactively identify technical issues with the software and accurately report them through our ...
... Simpro Group's offerings. What You'll Do Sales Strategy: * Develop and execute a sales plan to ... Proficient in using CRM software (e.g., Salesforce, Clari, etc). * Self-motivated with a strong ...
... Simpro Group's offerings. What You'll Do Sales Strategy: * Develop and execute a sales plan to ... Proficient in using CRM software (e.g., Salesforce, Clari, etc). * Self-motivated with a strong ...
You'll be responsible for the health, retention, and growth of a dedicated portfolio of Simpro ... Proficient with CRM software (Salesforce experience is a plus) and comfortable learning new ...
You'll be responsible for the health, retention, and growth of a dedicated portfolio of Simpro ... Proficient with CRM software (Salesforce experience is a plus) and comfortable learning new ...
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Customer Support Representative
Miami, FL · On-site
$15.25 - $20.75/hr
... with Simpro Group customers, and internal stakeholders. What You'll Do * Efficiently handle high ... Proactively identify technical issues with the software and accurately report them through our ...
Customer Support Representative
Miami, FL · On-site
$15.25 - $20.75/hr
... with Simpro Group customers, and internal stakeholders. What You'll Do * Efficiently handle high ... Proactively identify technical issues with the software and accurately report them through our ...
Director of IT
Miami, FL · On-site +1
Job Context SimPro Group is seeking a highly motivated and hands-on Director of IT & Security to join our team in downtown Miami. This is a highly rewarding, fast-paced, in-office role where you will ...
Director of IT
Miami, FL · On-site +1
Job Context SimPro Group is seeking a highly motivated and hands-on Director of IT & Security to join our team in downtown Miami. This is a highly rewarding, fast-paced, in-office role where you will ...
Senior Financial Analyst
$81K - $101K/yr
Experience with financial planning and analysis (FP&A) software such as Adaptive * Excellent ... Click here to find out more about working at Simpro Group! Our Core Values We Are One Team We Are ...
Senior Financial Analyst
$81K - $101K/yr
Experience with financial planning and analysis (FP&A) software such as Adaptive * Excellent ... Click here to find out more about working at Simpro Group! Our Core Values We Are One Team We Are ...
Customer Operations Analyst
Miami, FL · On-site
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Customer Operations Analyst
Miami, FL · On-site
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Job Context The Sales Operations Analyst supports the day-to-day operational needs of Simpro's sales organization from our Miami office. This is a hands-on role at the heart of how our sales team ...
Job Context The Sales Operations Analyst supports the day-to-day operational needs of Simpro's sales organization from our Miami office. This is a hands-on role at the heart of how our sales team ...
Job Context The Director of AI sales owns the cross-sell engine across the Simpro Group customer base. This leader builds, runs and scales a team of Solution Specialists who carry quota, run high ...
Job Context The Director of AI sales owns the cross-sell engine across the Simpro Group customer base. This leader builds, runs and scales a team of Solution Specialists who carry quota, run high ...
Gain deep understanding of Simpro product and technical intricacies * Stay up to date with industry trends and competitive offerings * Identity customer pain points and propose solutions that align ...
Gain deep understanding of Simpro product and technical intricacies * Stay up to date with industry trends and competitive offerings * Identity customer pain points and propose solutions that align ...
Support the development, execution and maintenance of a global advocacy program across all Simpro Group brands * Help design programs that turn strong customer satisfaction into emotional brand ...
Support the development, execution and maintenance of a global advocacy program across all Simpro Group brands * Help design programs that turn strong customer satisfaction into emotional brand ...
Senior Counsel
$133K - $181K/yr
What You'll Do About Simpro Simpro Group is a global B2B SaaS company in the field service management space, helping trades and service businesses run smarter operations. With a presence across the ...
Senior Counsel
$133K - $181K/yr
What You'll Do About Simpro Simpro Group is a global B2B SaaS company in the field service management space, helping trades and service businesses run smarter operations. With a presence across the ...
Proficiency in event management software and Google Suite products. * Willingness to travel ... Click here to find out more about working at Simpro Group! Our Core Values We Are One Team We Are ...
Proficiency in event management software and Google Suite products. * Willingness to travel ... Click here to find out more about working at Simpro Group! Our Core Values We Are One Team We Are ...
Web Experience Developer
Miami, FL · On-site
Simpro, BigChange, ClockShark and AroFlo. This role sits at the intersection of development, marketing and user experience. You won't be building product features or working in rigid engineering ...
Web Experience Developer
Miami, FL · On-site
Simpro, BigChange, ClockShark and AroFlo. This role sits at the intersection of development, marketing and user experience. You won't be building product features or working in rigid engineering ...
Director, Growth Marketing NA
Miami, FL · Remote
This is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You'll Bring * Substantial experience owning regional growth outcomes (MQLs, pipeline, revenue ...
Director, Growth Marketing NA
Miami, FL · Remote
This is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You'll Bring * Substantial experience owning regional growth outcomes (MQLs, pipeline, revenue ...
Global Director Talent Acquisition
$99K - $136K/yr
Job Context The Director of Talent Acquisition owns Simpro Group's global recruiting engine. This ... Prior experience in SaaS, tech, or field service software is a strong plus. What We Can Offer You
Global Director Talent Acquisition
$99K - $136K/yr
Job Context The Director of Talent Acquisition owns Simpro Group's global recruiting engine. This ... Prior experience in SaaS, tech, or field service software is a strong plus. What We Can Offer You
What You'll Do What you'll own You'll drive adoption of Simpro Group's AI back-office solutions across our existing customer base by pairing real technical command of the product with relentless ...
What You'll Do What you'll own You'll drive adoption of Simpro Group's AI back-office solutions across our existing customer base by pairing real technical command of the product with relentless ...
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 7 hours ago
Job description
Job Context
The Account Manager is responsible for maintaining regular, planned communication with the customers to resolve issues, assist customers to improve the utilisation products, to ultimately ensure the long term success of customers.What You'll Do
Maintaining regular, planned communication with the nominated accounts with a focus on the retention of our customer base.
Guide the customer throughout the Simpro Group journey and facilitate all resources offered.
Identify inefficiencies between the customer and their software, inefficiencies with workflows and assistance with updating customers on additions to the software.
Drive customer satisfaction through a number of support and account based activities, including supporting customers (phone, site calls, emails).
Be a trusted advisor and source of advice for customers and colleagues and ensure customers receive regular updates on Simpro Group.
Understand customer issues and capitalise on these opportunities (when appropriate) through selling revenue-generating products and additional training to existing customers.
This job description is not an exhaustive list of duties and may be changed or amended at any time at the discretion of Simpro Group.
What You'll Bring
Experience in customer-facing role - Account Management, or technical implementation role in a SaaS company would be a benefit.
Have a customer-centric approach, with a desire to deliver the best for our customers.
Be proactive and enjoy collaborating across teams to deliver great commercial outcomes.
Good interpersonal skills and the ability to build trust and rapport with stakeholders at all levels.
Experience working with business process software in a customer-facing role would be a benefit.
Be tech savvy and have the desire to learn, along with the ability to convey complex technical topics with simplicity.
Exceptional customer service and troubleshooting/problem solving skills.
Ability to work effectively under pressure and to perform well in a team dynamic.
What We Can Offer You
Responsible Time Off
Comprehensive medical, dental, vision package with 100% employer paid options
Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.
Wellness Challenge App, Diabetes Prevention App, and Health Hub App
401k/Retirement Plan with 6% employer match
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program - get rewarded for referring a friend to join our team!
Diverse training & internal networking opportunities across all of our product lines
Opportunities for career progression and development
Service recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role.