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Simplex

Simplex

60 jobs near Columbus, OH

Simplex

Customer Success Engineer

Austin, TX

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

Simplex

Contract IT Support Engineer

Hoffman Estates, IL ยท On-site

$40 - $45/hr

This is a contract with the potential of a permanent position based in Hoffman Estates, IL. We are unable to consider C2C or H1B. This role blends hands-on technical support and some systems work ...

Simplex

Senior Applied AI Engineer - Applied AI

New York, NY ยท On-site

$220K - $300K/yr

This role is on-site M-F in the Flatiron District - New York City, NY. Our client is a Series A point-of-sale software company in NYC. They move fast and ship daily. AI-assisted engineering isn't a ...

Simplex

Systems Engineer - Contract

Austin, TX

We are working with a successful Agency in Austin, Texas, to find a Systems Engineer to join a small team. The project is to maintain, improve, and configure systems for the Agency. This is an ...

Simplex

Commercial Sales Executive

Round Rock, TX ยท On-site

This role is 100% on-site M-F, and you must live within an easily commutable distance from the intersection of I-35 / 45 in North Austin / Round Rock. Our client is a long-established MEP specialty ...

Simplex

Associate Wealth Advisor

Bethesda, MD ยท Hybrid

Associate Wealth Advisor Location: Bethesda, MD preferred; Fairfax, VA considered Work arrangement: Hybrid -- 3 days in office, 2 days remote The Opportunity Our client is a rapidly growing ...

Simplex

Purchaser - Part-Time

Austin, TX ยท On-site

Purchaser & Operations Coordinator Part-Time | Austin, TX Area / Hybrid Flexibility | Contract or W-2 A growing Austin-area product development and engineering services firm is seeking a highly ...

Simplex

.Net Software Engineer - Contract

Austin, TX ยท On-site

$50 - $60/hr

We are again working with a government entity in Austin Texas, to find a .NET developer to support an ongoing upgrade project. *****You must live in Austin or be easily commutable to downtown Austin ...

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Showing results 21-40

Customer Success Engineer

Simplex

Austin, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

This position is fully in-office, M-F in Northwest Austin, TX. Relocation reimbursement is offered for this role if moving from outside the greater Austin, TX area. This is a base + commission role.

The Customer Success Engineers manage the day-to-day performance of customers while striving to maximize ROI and lifetime customer value (LTV).  You will be the authority on data, optimization, and support.  Learn and sharpen your SQL skills and diagnose integration issues using products like Postman.  You will help onboard some of the nation’s top companies working in partnership with Account Executives, Account Managers and fellow CX engineers to present a cohesive, team-oriented approach to customers.  

As a Customer Success Engineer, you will:  

  • Accurately onboard clients onto the platform 
  • Continually monitor dedicated accounts and make optimizations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter   
  • Become a product expert and influence the product roadmap.  
  • Provide appropriate product suggestions on a client-by-client basis   
  • Minimize churn by enlisting all available corporate resources to solve problems & drive results  
  • Prepare and conduct regularly scheduled trend and metric reviews with clients   
  • Resolve technical, product and account issues as they occur   
  • Accurately document all relevant activity in Salesforce   

What we are looking for in a highly qualified candidate:  

  • Current Bachelor's degree (or expected graduation by May 2026) from a top school.
  • Demonstrated interest in data / analytics. Willingness to learn and utilize SQL 
  • Very adaptable and open to change in a fast-paced team environment   
  • High level of natural curiosity to challenge the status quo
  • Excellent verbal and written communication, presentation, and interpersonal skills  
  • Must be eligible to work permanently in the United States without employer sponsorship  at any time now or in the future 

 Benefits:  

  • Highly competitive salary & total compensation 
  • Company-paid gym membership or Classpass  
  • Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents  
  • 401(k) retirement plan with 3% employer contribution  
  • Paid company holidays and unlimited PTO 
  • Awesome company events 


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